Midterm Review

35 flashcardsby Keegan
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1
What are 2 bad reasons not to negotiate
Do not know if it is an option & Uncomfortable
2
What are 3 GOOD reasons not to negotiate
Approve of the status quo, The issues are too important, There is no room to plan for a negotiation
3
What individual difference most predict performance?
Expecations and beliefs
4
What is the distributive negotiation strategy?
One person's gain is another person's loss with conflicting interests
5
BATNA
Best alternative to a negotiated agreement, the second best choice if impasse is reached
6
ZOPA
Zone of possible agreement, the space between sellers RV and buyers RV
7
Reservation Price
the bottom line, the point at which the negotiator is indifferent between an agreement and an impasse
8
Target Price
The outcome a negotator hopes to acheive in the negotiation
9
Common Negotiating Mistakes
Talking and not listening, making a weak first offer
10
How should you set an aspiration price
calculate BATNA, RP, assess other's BATNA, other's RP
11
What factors should be considered in first offer?
How much do you know about the other side's RV? Figure out ZOPA
12
Why do you not accept first offer?
Easy to become vulnerable to it, what does the other side know?`
13
How can you utilize the first anchor?
Make it a high one, make the number a precise one
14
How can you make concessions effectively?
develop a rationale effectivley, do not make uniulateral concesssions
15
Integrative
the goal is a win/win situation, multi issue complexity, long term relationship
16
Distrbiutive
the goal is a win/lose, single issue, short term relationship
17
package reservation price
the walk away value that you can calcualte using all of the issues in the negotation
18
Log rolling
Giving the other side something they want more and getting something you want more
19
Pareto Effieiciency
The idea that no one party can be made better off without making the other party worse off
20
Contigency Contracts
Allows negotiators to avoid arguing about the liklehood of some future event
21
Post Settlement Settlements
Agreements that are negotatioed after the initial agreement is finalized
22
ID the 8 strategies for building influence in a negotiation
1. Door in the face
2. Foot in the door
3. Highlight potential Losses
4. Provide lots of small wins
5. Provide a justification for the demand and offer evidence
6. Leverage the power of social proof
7. Make token unilateral concessions
8. Use reference points to make your offers seem more reasonable
23
How woudl you conduct an investigative negotation?
complete and gather information, triangualte the truth
24
When is deception more common?
when you do not look prepared
when you do not have enough info
25
How can you elicit information?
build trust, ask questions, give some information
26
What is the issue with utilizing agents
Interests may not be aligned, the agent may care more about what is on paper than the relationship
27
What are the 3 approaches to resolving a dispute
Interests, rights, power
28
Is it wise to address a dispute by emphasizing power or rights?
Only do it if there is an impasse, but people may not be willing to participate, difficult to return to a focus on interests
29
How do you effectively negotiate when you are weak?
Do not reveal how weak you are, leverage their weak BATNA, reliquish your power
30
How do you leverage your DLP
showcase exactly what you can offer them
31
What are the 4 strategies to pre empt lies
1. Look prepared
2. Signal your ability to obtain information
3. Ask less threatening info
4. Do not lie
32
What are 5 strategies for detecting lies
1. Gather info
2. Detect lies
3. Triangulate the truth
4. Be alter to wandering answers
5. Use contingency contracts
33
what else can you do besides lying?
1. Incorporate reputation and relationship costs into your calculation
a. Adopt a long term perspective on this
2. Prepare to answer difficult questions
a. Avoids lying and mitigates the perception one is desperate
3. Try not to negotiate while under time pressure
4. Refuse to answer certain questions
5. Offer to answer a different question
a. The idea is to be upfront abt your inability or unwillingness to answer such a question
6. Change reality to make the truth more bearable
7. Eliminate constraints that tempt you to lie
34
Bounded ethicality
The idea that our ability to make ethical choices is often limited or restricted because of internal and external pressures
35
Parasitic Value Creation
Value creation that occurs when negotiators at the table are made better off because they have extracted value from parties who are not at the bargaining table
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