1Tell me about yourself?
Talk about your volunteer experiences. Explain why you liked it. This is a commercial for yourself
If they ask “Tell me about yourself personally”
-Then you can say …
2How would you ensure customers have a positive experience at McDonalds?
What does Customer Service mean to you
-Greet Them
-Smile
-Friendly
-Be attentive
-Be efficient
3How do you handle stress and pressure in a fast pace environment?
I do good
It’s definetliy somthing I don’t have to prepare for
I have past experience in the thrift store I volunteered at
4What are 3 key strengths that would make you a good fit for this role?
-Multi Tasking (The ability to handle multiple task without losing focus)
-Reliability (Having the ability to be consistent and follow through)
-Diligence (Always putting your best effort)
5How would you handle a customer complaint of an incorrect order or a long wait.
-I wouldn’t take it personally and stay calm
-Important for the customer to feel that they are seen and heard
-Apologize and try my best to fix it
6How well do you take feedback from you mistakes? Give me an example
-I love getting feedback because it’s a way I can improve
-Small mistake in the past that you handled well
7How would you react if you were asked to work an additional shift with little notice?
-Yeah, things happen
-I’m willing to do this and to step up
-I don’t mind taking up the extra work
8How to manage your time?
Easy
9How do you ensure you are providing accurate orders for customers?
-Be very attentive
-Quickly Repeat the order back to them
-I understand that this could cost the company money
10How do you deal with a long queue of customers waiting for there order?
-This happened a lot in thrift store I worked at during Rush Hours
-Very imrpoatnt to not delay the process further.
-Be extremely focused and efficient
-But also a good to remember to provide good customers and experience
-Balance the two
11Can you tell me about a time that you had to work as a team to accomplish a goal?
FALBS
12Can you tell me about a time you went above and beyond with a customer.
I had to find a cardboard box in the back for the customer since she bought a lot of small antiques.
13What is Respect to you?
Valuing a person. Valuing their opinions and thoughts. And taking them into accounting
14Who is your Ideal
Jesus
-Elijah
15What is your biggest weakness
My biggest weakness is that I focus too much on detail during projects or tasks. I am a detail-oriented person but when a project has a tight deadline this is not always helpful. I am trying to be more mindful in situations like these and I am learning to focus more on the end goal of the project or task that I am responsible for.
16What is your favorite menu Item?
FRIES
There is nothing like McDonald’s fries. It’s really a one of a kind item
17Where do you see yourself in 2 years
I see my self in McDonalds in college with this job helping sustain me.
18What skills do you have to help manage stressful situations.
ADAPTABILITY
I have adapatabily. Being able focus to learn fast and adjust quickly
19What would you do if you caught someone stealing?
Avoid direct confrontation
Then, immediately tell me supervisor about the incident
20How would you balance speed and accuracy in your work?
I would prioritize focus, because focus targets both of those
And I would take continuous feedback for how to improve
21How would you deal with conflicts and disagreement with co workers
Make sure to listen attentively to the co-workers perspective which is crucial to making common ground.
If we are unable to resolve the disagreement ourselves, then I would contact the supervisor to mediate the discussion
22Why do you want to work at McDonald’s?
I’m looking for a job where I can get experience in the customer service field in which I can gain new skills and experience which will help me in the future
I’m also looking to stay here long-term job
23Why have you chosen McDonald’s over other competitors
McDonalds has the tagline of being “Committed to being Americans best First Job”
Also, there are a lot of important skills that can be developed form working at McDonald’s
24What does Mcdonalds mean to you?
McDonald’s means consistency . Like Usian Bolt only ate McDonalds before the Olympics because he didn’t want to get sick
It’s also a place where a lot of people get there first job and learn a lot of skills that they use for the rest of there career