Chapter 4 Vocab - Global Business

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1
resource-based view
A leading perspective of strategy that suggests that differences in firm performance are most fundamentally driven by differences in firm resources and capabilities.
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resource
The tangible and intangible assets a firm uses to choose and implement its strategies.
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dynamic capability
A firm's capacity to build and protect competitive advantage, including the ability to sense and seize opportunities and to reconfigure existing assets.
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capability
The tangible and intangible assets a firm uses to choose and implement its strategies.
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tangible resources and capabilities
Observable and quantifiable resources and capabilities.
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intangible resources and capabilities
Hard-to-observe and difficult-to-codify resources and capabilities.
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sensing
Abilities to discover opportunities.
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seizing
Abilities to capture value from opportunities.
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reconfiguration
Abilities to remain flexible by redesigning business models, realigning assets, and revamping routines.
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value chain
Goods and services produced through a chain of vertical activities that add value.
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benchmarking
Examination as to whether a firm has resources and capabilities to perform a particular activity in a manner superior to competitors.
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commoditization
A process of market competition through which unique products that command high prices and high margins generally lose their ability to do so—these products thus become "commodities."
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outsourcing
Turning over all or part of an activity to an outside supplier to improve the performance of the focal firm.
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offshoring
International/foreign outsourcing.
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onshoring
Outsourcing to a domestic firm.
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captive sourcing
Setting up subsidiaries to perform in-house work in foreign location. Conceptually identical to foreign direct investment (FDI).
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VRIO framework
A resource-based framework that focuses on the value (V), rarity (R), imitability (I), and organizational (O) aspects of resources and capabilities.
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causal ambiguity
The difficulty of identifying the causal determinants of successful firm performance.
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complementary asset
Noncore asset that complements and supports the value-adding activities of core assets.
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social complexity
The socially complex ways of organizing typical of many firms.
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business process outsourcing (BPO)
Outsourcing of business processes such as loan origination, credit card processing, and call center operations.
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original equipment manufacturer (OEM)
A firm that executes design blueprints provided by other firms and manufactures such products.
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original design manufacturer (ODM)
A firm that both designs and manufactures products.
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original brand manufacturer (OBM)
A firm that designs, manufactures, and markets branded products.
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reshoring
Moving formerly offshored activities back to the home country of the focal firm.
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Strategic implications for action
Managers need to build firm strengths based on the VRIO framework. ● Relentless imitation or benchmarking, while important, is not likely to be a successful strategy. ● Managers need to build up resources and capabilities for future competition. ● Develop your career to make yourself into an "untouchable" whose job cannot be easily outsourced.
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Additive manufacturing (3D printing)Manufacturing
3 dimensional products from a digital model by using additive processes, where products are created by adding successive layers of material.
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Make-or-buy decision
decision about whether to produce in-house ("make") or to outsource ("buy").
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Servitization
smart combination of manufacturing and services
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