Overview of Organizational Behavior

is the study of human behavior in organizational settings.

is the study of the interface between human behavior and the organization

is the study of the organization itself

The field of organizational behavior attempts to understand:

(1)
(2)
(3)

Studying OB can help you:

Organizations that successfully implement OB principles have:

Management functions / Basic Managerial Functions

Resources used by managers

Managers engage in the four basic functions of planning, organizing, leading, and controlling. These functions are applied to human, financial, physical, and information resources with the ultimate purpose of _________

determining an organization’s desired future position and the best means of getting there.

designing jobs, grouping jobs into units, and establishing patterns of authority between jobs and units

getting the organization’s members to work together toward the organization’s goals.

monitoring and correcting the actions of the organization and its members to keep them directed toward their goals.

Critical Managerial Skills

skills necessary to accomplish specific tasks within the organization.

ability to effectively communicate with, understand, and motivate individuals and group.

ability think in the abstract

ability to understand cause-and-effect relationships and to recognize the optimal solutions to problems.

Human Resource Management (HRM)

The set of organizational activities directed at:

Questions OB helps HR managers answe

Role of Human Resource Management (HRM)

ADMU stands for?

Contextual Perspectives on Organizational Behavior—A History

(1890s), abandoned after WWI.

First formal study of OB

Based on the belief that productivity is maximized when organizations are rationalized with (1) ______

Maximized productivity but led to (2) ________

When people improve some aspect of their behavior or performance simply because they are being assessed.

Hawthorne effect

Treated workers’ (1)____, (2) _____, and (3) ______ as important parts of organizational dynamics and performance.

Hawthorne effect

Created a new era of ___________ management and highlighted the importance of people to organizational success.

provides a useful framework for understanding how the elements of an organization interact among themselves and with their environment.

Various inputs are transformed into different outputs, with important feedback from the environment. If managers do not understand these interrelations, they may tend to (1) ________ or (2) ___________

System Approach to Organization

Examples of Inputs

5 Elemenmts of System Approach to Organization

Managing for Effectiveness

Managers’ goals:

Managing for Effectiveness

Individual Behaviors:

Narrow measure of efficiency

number of products or services created per unit of input.

broader concept made up of all work-related behaviors.

The degree to which an employee considers himself or herself a true member of the organization, overlooks minor sources of dissatisfaction, and intends to stay with the organization

Behavior of individuals that makes a positive overall contribution to the organization.

Examples of Organizational Citizenship:

behaviors that detract from, rather than contribute to, organizational performance.

Examples of Dysfunctional behaviors

How do we know what we know? “Common” sense and intuition are often wrong—examples where one thing doesn’t necessarily lead to the other

Examples of Quality of information

is a useful approach to learning more about organizational behavior. Using theory to develop hypotheses and then collecting and studying relevant data can help generate new knowledge

Steps in Scientifice Method

is a collection of verbal and symbolic assertions that specify how and why variables are related, and the conditions under which they should and should not relate.

is a written prediction specifying expected relationships between certain variables.

is the variable that is predicted to affect something else

is variable predicted to be affected by something else.