1Stress
a dynamic condition in which an individual is confronted with an opportunity, demand, or resource related to what the individual desires and for which outcome is perceived to be both uncertain and important
2Change
one of the main factors contributing to stress
3How to Make Change Less Stressful
- clear goal setting
- transformational leaders
- positive orientation to change
- job experience
- social support
- personality traits
4challenge stressors
stressors associated with workload, pressure to complete tasks, and time urgency
5Hindrance Stressors
stressors that keep you from reaching your goals
ex: red tape, office politics, confusion over job responsibilities
6Demand
responsibilities, pressures, obligations, and uncertainties that individuals face in the workplace
7Resources
factors within an individual's control that can be used to resolve demands
8psychological symptoms
job dissatisfaction, tension, anxiety, irritability, boredom, and procrastination
9Behavioral Symptoms
reduced productivity, absenteeism, turnover, safety, incidents, consumption of alcohol at work
10Individual Approaches
developing resilience, building social support networks, learning time management techniques an relaxation techniques, physical exercise, take breaks
11Organizational Approaches
- selection, placement, training
- use of realistic goal setting
- redesigning jobs
- employee involvement
- employee sabbaticals and wellness programs