Class 8 Stress - Org Mngmt

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1
Stress
a dynamic condition in which an individual is confronted with an opportunity, demand, or resource related to what the individual desires and for which outcome is perceived to be both uncertain and important
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Change
one of the main factors contributing to stress
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How to Make Change Less Stressful
- clear goal setting
- transformational leaders
- positive orientation to change
- job experience
- social support
- personality traits
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challenge stressors
stressors associated with workload, pressure to complete tasks, and time urgency
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Hindrance Stressors
stressors that keep you from reaching your goals
ex: red tape, office politics, confusion over job responsibilities
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Demand
responsibilities, pressures, obligations, and uncertainties that individuals face in the workplace
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Resources
factors within an individual's control that can be used to resolve demands
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psychological symptoms
job dissatisfaction, tension, anxiety, irritability, boredom, and procrastination
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Behavioral Symptoms
reduced productivity, absenteeism, turnover, safety, incidents, consumption of alcohol at work
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Individual Approaches
developing resilience, building social support networks, learning time management techniques an relaxation techniques, physical exercise, take breaks
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Organizational Approaches
- selection, placement, training
- use of realistic goal setting
- redesigning jobs
- employee involvement
- employee sabbaticals and wellness programs
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