1production
creations of goods and services
2Opp Mgt
activities that relate to the creation of goods and services through the transformation of inputs and outputs
3
supply chain
global network of organizations and actitivies that supplies a firm with goods and services
4services
economic stragties that typically produce intangible product
5service sector
segment of the economy that includes trades, financial, lodging, edu, legal, medical, and other professional occupations
6productivity
ratio of output divided by one or more inputs
7single factornproductivity
indicates the ratio of goods and services produced to one resource
8mulifactor productivity
indiciates the ratio of goods and services produced to many or all resources
9productivity variables
three factors critical to productivity improvment- labor capital, and the art and science of mgt
10knowledge society
society in which much of the labor force has migrated frommanual work to work based on knowledge
11supply chain mgt
coordination of all supply chain activities involved in echancing studomer value