1Name 6 "costs to an operation"
loss of customers and sales
loss of reputation
Lawsuits/legal fees
increased insurance premiums
staff retraining
closure by health department
2ServSafe Manager 9th Edition
Ch 1 Providing Safe Food: Key Concepts
3Name 4 "costs to the victim"
lost wages
medical costs
long-term health effects
death
4What is considered the MOST SERIOUS cost to an operation?
Loss of reputation
5Name 5 Challenges to Food Safety
1. Time pressure
2. Language/cultural barriers
3. Literacy and education levels
4. Pathogens becoming harder to kill
5. Unapproved suppliers
6Define HAZARD
how a food becomes unsafe
7Name the 4 types of hazards
Biological
Chemical
Physical
Allergen
8Give examples of a BIOLOGICAL HAZARD
bacteria, viruses, parasites, fungi
9Give examples of a CHEMICAL HAZARD
cleaners, sanitizers, pesticides
10Give examples of a PHYSICAL HAZARD
glass, metal shavings, hair
11Give an example of an Allergen
proteins in foods
12Which HAZARD is the biggest threat?
Biological
13What is the most common cause of a chemical hazard
improper storage
14What is a usual cause of a physical hazard
usually accidental
15What level of allergen in dangerous
even tiny amounts can be fatal
16Which hazard is the MOST COMMON
Biological
17What are the CDC's Five Risk Factors (VERY TESTED)
1. Purchasing from unsafe sources
2. Failing to cook food adequately
3. Holding food at incorrect temperatures
4. Using contaminated equipment
5. Poor personal hygiene
18What causes most foodborne illness outbreaks
The Big 5 (CDC's Five Risk Factors)
19What does TCS Food stand for?
Time and Temperature Control for Safety
20Define TCS food:
Food that requires TIME and TEMPERATURE CONTROL to limit pathogen growth (SAFETY)
21TCS Examples (MM)
Milk, dairy
Meat, poultry, fish
22TCS Examples (BC)
Baked potatoes
Cooked rice, beans, vegetables
23TCS Examples (TSG)
Tofu, soy protein
Sliced melons, tomatoes, leafy greens
Garlic-in-oil mixtures
24TCS "4 Tricky Plant Items"
melon
tomatoes
leafy greens
baked potatoes
25What do the letters AMC stand for?
Active Managerial Control
26Whose responsibility is AMC?
the manager
27Active Managerial Control (AMC) definition
The manager ACTIVELY prevents food safety problems by IDENTIFYING risks and IMPLEMENTING procedures
283 Core Actions of AMC
1. IDENTIFY Risks
2. IMPLEMENT Procedures
3. MONITOR and CORRECT
29Give 4 examples of Core Actions of the manager
TRAINING staff
creating POLICIES
MONITORING temps
CORRECTING mistakes IMMEDIATELY
30What is the BEST way to PREVENT foodborne illness
Active Managerial Control (AMC)
31Food Safety Management System (define)
The overall SYSTEM IN PLACE at an operation
32Name 6 things the Food Safety Management System includes
1. personal hygiene program
2. Supplier selection
3. Cleaning and Sanitizing program
4. Facility Design
5. Food Safety Training
6. HAACP plan
33HACCP stands for:
Hazard Analysis
Critical Control Point
34Why is HACCP such a big deal
It is a SYSTEMIC APPROACH to food safety
35What are the 7 Principles of HACCP (in order)
1. Conduct HAZARD ANALYSIS
2. Determine CRITICAL CONTROL POINTS (CCPs)
3. Establish critical LIMITS
4. Establish MONITORING procedures
5. Identify CORRECTIVE actions
6. VERIFY the system works
7. Establish RECORD-KEEPING
36CCP stands for:
Critical Control Points
37Define a CCP
points where hazards can be PREVENTED, ELIMATED, or REDUCED
38What are 4 examples of CCP (critical control points)
Cooking
Cooling
Reheating
Holding
Monitoring, Corrective Action, Verification
39What does Monitoring mean?
checking
Monitoring, Corrective Action, Verification
40What does Corrective Action mean?
fixing
Monitoring, Corrective Action, Verification
41What does Verification mean?
ensuring the system works
Monitoring, Corrective Action, Verification
42What is "continue cooking chicken" an example of
corrective action
Monitoring, Corrective Action, Verification
43What is "Manager reviews tem logs" an example of?
verification
Monitoring, Corrective Action, Verification
44What is "taking food temp" an example of?
monitoring
45What does Food Safety Culture mean?
creating an environment where STAFF CARE about food safety
46Give 4 examples of the manager's role in Food Safety Culture
LEAD by example
ENFORCE rules consistently
TRAIN regularly
Encourage REPORTing problems