1Discourse marker
Words and phrases which are used to signal the relationship and connections between utterances
*First, on the other hand, now, what's more, so anyway*
2Skip connector
Word or phrase that returns the conversation to a previous topic
3Interruption
Speaker hasn't finished unit of meaning, but someone else starts talking anyway
4Intervention
Attempts to gain the floor
Occur when a speaker pauses at the end of a unit of meaning but hasn't finished
5Paralinguistic features
Body language
6False start / self-correction
Speaker begins an utterance, then stops and either repeats or reformulates it
7Filler
Item which doesn't have meaning but it used to give time to think
*Erm, um, ah*
8Vague language
Imprecise statements
*And so on, or whatever, thingy*
9Accent
How words are pronounced
Varies according to region/ social class
10Phatic talk
Meaningless phrases to maintain relationships
*How are you?*
*Hi*
*Have a nice day*
11Deixis/ deictics
When referring to object/ place, listener has to understand context
*Place THAT over THERE*
12Overlap
One speaker talks at the same time as another speaker
Not always bad (eg. reassurance)
13Ellipsis
Omission of part of a grammatical structure
*You going shops?*
14Contraction
Reduced form often marked by an apostrophe
*Can't, wouldn't*
15Repetitions
Repeating words/ phrases
To allow for time to think OR emphasis
16Dialect
Distinctive grammar and vocab associated with a region/ social group
17Repairs
Alteration suggested by a speaker to correct/clarify a previous statement
18Non-fluency features
Typical and normal characteristics of spoken language that interrupt flow
*Hesitations, false starts, fillers, overlaps*
19Hedge
Words and phrases which soften/ weaken
*Perhaps, maybe, a bit*
20Elision
Omission or slurring of one or more sounds/ syllables
*Gonna, wassup*
21Tag question
Statement turned into a question
*It's a bit expensive here, ISN'T IT?*
22Back chanelling
Words, phrases and non-verbal utterances
Give feedback to speaker that message is understood
*I see, oh, uh huh*
23Incompleteness
Word, phrase or sentence isn't finished
Other people help to supply word/ phrase