1deemed essential for a foodservice operation include those used to collect data
on the major phases of the operations.
Records
2are those documents used to collect and track actual demand for eating occasions and individual menu items. The data derived from these records are referred to as volume indicators.
Service Records
3A record of daily transactions is essential for preparation of monthly financial statements.6. MiIncludes utilities, laundry, repairs and maintenance, replacement, phone, water,
electricity, office supplies, cleaning materials
Income and Expense Records
4Business procedures are needed for accounting of cash received in foodservice operations.
Sales and Cash Receipts
5provide a relatively safe place for money during serving hours and also provide accurate data on number of sales made and total cash received
Cash registers
6These records may be classified by function: _______ and ________, _______ and __________, ________________, cash transactions, operating and maintenance, and personnel.
These records may be classified by function: purchasing and receiving, storage and storeroom control, production and service of food, cash transactions, operating and maintenance, and personnel.
7What are the four Ks?
1. Know your product
2. Know your clientele
3. Know your competitor
4. Know supply vs. demand
8An important consideration when setting menu prices
Local competition
9As service increases, costs ______, therefore price must ______
increase, increase
10What do you look for in a type of customer? (2)
Who are the customers?
What do they value?
11Level of product quality is determined by (2)?
Customers' desires and operational goals
12The ____ of portions served has a significant effect on menu price
Size
13Prices may be _______ if supported by product quality and ambiance
higher
14Diners expect to pay ______ prices at dinner than at lunch
Higher
15A good location will support ______ prices than a poor one
Higher
16The frequency with which menu items are selected by customers
Sales mix
17A __________ operation will set prices to break even, whereas a ____________ business will determine its desired profit margin
Non-profit, for-profit
18What are the 6 different pricing methods?
1. Factor pricing
2. Direct Food Cost Method/FC% Method
3. Prime Cost
4. Average Cost Plus Profit
5. All Cost Plus Profit
6. Minimum Sale Pricing
19is based on the raw food cost of menu items plus a pricing factor to give a selling price appropriate for the type of organization
Food Cost Percentage Method
20found by costing the standardized recipe for each menu item.
Raw Food Cost
21Determined by dividing the desired food cost percentage that the foodservice
wishes to maintain into 100 (representing total sales or 100 percent); it is then used to multiply the food cost to arrive at the menu price
Factor Priicng
22Based on the fact that some food items are more labor-intensive than others
Prime cost
23Appropriate for homogeneous menu
Average Cost Plus Profit
24The % profit must be first ascertained
All Cost Plus Profit
25Based on the rationale that every customer costs a certain amount to serve and those costs will be covered by having a “minimum charge”
Minimum Sale Pricing
26Patrons are more interested in getting something w/c represents a good value for their money
What the market will bear
27Based on the competitor’s price; with the assumption that the competitor’s prices are also satisfactory for the client
Competition Pricing
28Based on intuition, competitor’s pricing or “follow the leader” pricing
Traditional Pricing
29Cost of salaries and wages + fringe benefits given to employees
Labor Cost
30What are the factors affecting labor cost? (SBWWLV)
1. Salaries/ wages
2. Benefits
3. Work schedule
4. Work simplification
5. Layout efficiency
6. Volume of sales
31What are the ways to control labor cost?
- Careful menu planning
- Use of convenience foods
- Proper employee training, scheduling and evaluation
- Increased production and sales
- Apply principles of motion economy
- Use labor saving devices
- Efficient kitchen layout
32Labor Cost Control Records
- Payroll
- Daily time record
- Employee schedule
- Individual employee file
- Inventory forms
- Labor bar graph
- Menu
33Costs not classified as food and labor.
Operating Costs
34Includes utilities, laundry, repairs and maintenance, replacement, phone, water,
electricity, office supplies, cleaning materials
Operating costs
35Depreciation, rent or amortization, insurance and taxes
Fixed Costs
36Operating or Overhead Cost Control Records
- Salaries and Wages
- Sanitation and safety checklist
- Guest checks
- Charts of proportioned cleaning supplies
- Equipment manuals
- Communications logbook
- Payroll
37plan for forecasting needs, probable activities, their costs & the source of anticipated income
Budget Plan
38gives latest info on sales, food costs and transaction count
Daily Food Cost Report
39summary of incomes and expenses to get the amount of profit (loss) for a given period
Profit & Loss Statement
40summarize the activities and accomplishments of the year just completed; includes information on future development plans
Annual Report
41statement of assets, liabilities and capital at a given period
Balance Sheet