1__________ are two popular BPR activities
activity elimination and outcome analysis
2The most commonly used information-gathering technique is ________.
interviewing
3During an interview, the following question was asked: "How many times during a typical week does a customer complain about inadequate service following a sale?" This question is an example of a(n)________ question.
close-ended
4Sarah would like to give the interviewee more control over the interview and gather rich information. She should ask _______ questions.
open-ended
5The information-gathering technique that is most effective in combining information from a variety of perspectives, building consensus, and resolving discrepancies is a(n) __________.
observation
6A JAD session can reduce scope creep by _________.
50%
7A JAD facilitator is _________.
the person who sets the meeting agenda and guides the discussion
8The information-gathering technique that enables the analyst to collect facts and opinions from a wide range of geographically dispersed people quickly and with the least expense is the _______.
questionnaire
9The examination of existing paperwork in order to better understand the As-Is system is an example of what information-gathering strategy?
document analysis
10What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?
observation
11The _______ brings together into a single comprehensive document the material created during planning and analysis.
System proposal
12The functional model component of the system proposal includes __________.
a set of use case descriptions, an activity diagram, a use case diagram
13Which of the following are used to create objects?
concrete classes
14An _____ of an analysis class represents a piece of information that is relevant to the description of the class.
attribute
15Which of the following would most likely not be an example of an attribute?
cancel appointment
16Which of the following types of attributes is not proper in an analysis class?
compound
17A(n) _____ of an analysis class is where the behavior of the class is defined.
operation
18Which of the following will be converted to methods in later phases of the SDLC?
operations
19Service is another name for _____.
operation
20"A-kind-of" relationships represent _____ relationships.
generalization
21"A-part-of" or "has-parts" relationships represent _____ relationships.
aggregation
22If a "student signs up for a class," which type of relationship would you use to model the relationship between the two?
association
23CRC cards are used to document the responsibilities and collaborations of a(n) _____.
class
24A(n) _____ formalizes the interactions between a client and server object.
contract
25A collaboration consists of _____.
a set of classes involved in a use case
26A _____ object is an instance of a class that sends a request to an instance of another class for an operation to be executed.
client
27A _____ object is the instance of a class that receives a request from another object.
server
28A mechanism for developing CRC cards is for the user or analyst to role-play as if they are an instance of the class. This process is called _____.
anthropomorphism
29What are parts of a CRC card?
class name, type, description, responsibilities
30Which of the following would not be an appropriate class name?
John
31A class diagram is a(n) _____ model.
static
32A public attribute is shown in a class diagram with the symbol _____ before the name.
+
33One way to identify objects for the class diagram is to scan the use case descriptions for ____.
nouns
34The external behavior of a system is described by _____.
functional models
35An analyst depicts the static view of an information system with _____.
structural models
36The two types of interaction diagrams are ______________ diagrams.
sequence and communication
37The modeling focus of the interaction diagram is at the _____ level while the modeling focus on the class diagram is at the _____ level.
high, low
38A(n) _____ is an instantiation of a class.
object