1Schedulers are responsible for building schedules for an upcoming period.
2What is Workforce Scheduler?
Workforce Scheduler is a module in the WFC suite that allows schedulers from various sources to create and maintain schedules for users.
3What is a scheduling job?
A scheduling job is a set of work responsibilities that act as a unit of measurement for the labour resources required to complete a particular amount of work in a specific location.
4A hiring job is the same as a scheduling job.
5What is a scheduling location?
A scheduling location is any fixed organizational entity for which work requirements are measured and employees are scheduled into scheduling jobs to address those work requirements.
6A scheduling location can be a physical space as well as a logistical entity.
7A scheduling location can be a subset of another scheduling location.
8What is an organizational map?
An organizational map is a hierarchical representation of locations in the organization and the jobs associated with each location.
9What is an organizational job?
An organizational job is an identifier that represents a set of responsibilities and duties for work performed in the location to which the organizational job is assigned.
10Which two workspaces help Workforce Scheduler meet its goal to schedule employees?
The Workload Planner workspace is where the number of people needed for a shift is determined. The Schedule Planner workspace is where employees are slotted into shifts based on the numbers determined in the Workload Planner.
11What is a staffing plan?
A staffing plan is the number of employees that need to be scheduled for each scheduling job in a location for each span in the scheduled period.
12What two workspaces help Workforce Scheduler when used with Workforce Forecast Manager meet its goals?
The first workspace is the Forecast Planner workspace which uses volume and labour numbers to determine staffing needs. The second workspace is the Schedule Planner which schedules employees to meet the staffing need based on volume and forecast.
13The Forcecast Planner workspace has three tabs. What are they?
Tab 1 is Volume Forecast. Tab 2 is Labour Forecast. Tab 3 is Engine Status.