Group 9

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1
ACCIDENT
An unwanted, unplanned/ undesired event resulting in injuries, illnesses, death, or property damage
2

Accident
A willful and intentional act, not being the act of the worker. b) A chance event occasioned by a physical or natural cause. c) Disablement arising out of and in the course of employment.
3

INCIDENT
An unwanted, unplanned event that almost causes injuries, illnesses, or property damage.
4

Personnel
incidents at work involving only you
5

Consumer
incidents that have a direct effect on consumer
6

Direct Cause
the actual energy (movement or source) that caused injury to employee. If this energy wasn’t present, the injury would not have occurred.
7

Indirect Causes
any unsafe acts or conditions that contribute to the injury occurring.
8

Basic Causes
policies, procedures, environment or personal factors that contribute to the injury occurring
9

Causal analysis
is a process for identifying and addressing the causes and effects of a challenge or problem
10

The five whys (method of causal analysis)
helps you learn the why of the problem by using a chain of inquiry that builds off of the first question. When you perform a causal analysis, you look for the "why" of the problem, or its cause
11

fault tree analysis
is a great way to visualize the root causes of an undesired outcome.
12

current reality tree
uses a bottom-up approach, meaning you list the challenges at the bottom of the tree instead of the top, like with the fault tree analysis.
13

rapid problem resolution analysis
focuses on a quick analysis and resolution to each challenge
14

cause and effect diagram
is a simple visual tool that helps you identify the cause and effect of particular challenge
15

failure mode and effects analysis
can help you reach the root of a problem or challenge while simultaneously helping you plan for unexpected challenges with any solutions you try.
16

Pareto analysis
hinges on the rule of 80/20, which states that 20% of your actions determine 80% of the results. This analysis uses only a few causes, or "vital few," that contribute to the larger result
17

RECOGNITION OF ROOT CAUSE
It involves identifying the underlying reason or source of the issue. It requires going beyond the symptoms and understanding the fundamental factors that led to the problem.
18

CAPA plans
are improvements to your company’s processes to eliminate non- conformities and other situations that result in unsafe working conditions for your employees
19

Corrective Actions
“The organization shall take action to eliminate the causes of nonconformities in order to prevent a recurrence.
20

Preventive Actions
“The organization shall determine action to eliminate the causes of potential nonconformities in order to prevent their
21
PDCA cycle
is a four-step process that enables you to identify and correct problems
22
corrective actions
are used to address immediate concerns. The sooner the team gets down to the root cause of the problem, the easier it will be to apply a solution that completely
23
Preventive Action
is a long-term solution to minimize the likelihood of problems that your team may encounter.
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