1attainment of organizational goals in an effective and efficient manner
MANAGEMENT
2four management functions
PLANNING, ORGANIZING, LEADING, CONTROLLING
3concerned with identifying goals for future organizational performance
PLANNING
4concerned with assigning tasks, grouping tasks into departments
ORGANIZING
5involves the use of influence to motivate employees
LEADING
6concerned with MONITORING employees ' activities and keeping the organization on track
CONTROLLING
7More a perspective than a fully formed practice
SYSTEM THEORY
8He invented the SYSTEM THEORY
Ludwig von Bertalanffy
9The tendency for a system to run down and die
ENTROPY
10Working together so the parts can produce something greater
SYNERGY
11The whole is built on subsystems
SUBSYSTEM
12developed his principle as a top-down approach to examining a business
PRINCIPLES OF ADMINISTRATIVE MANAGEMENT
13Who developed PRINCIPLES OF ADMINISTRATIVE MANAGEMENT
Miner and Henri Fayol
14Six responsibilities when it came to managing employees
ORGANIZE, COMMAND, CONTROL, COORDINATE, PLAN, FORECAST
15Sociological approach when creating his bureaucratic management theory
BUREAUCRATIC MANAGEMENT
16Ho invented BUREAUCRATIC MANAGEMENT
Max Weber
17promotes standardization, specialization, assignment based on ability
SCIENTIFIC MANAGEMENT
18He invented SCIENTIFIC MANAGEMENT
Frederick Taylor
19posits that employees are apathetic or dislike their work
THEORY X
20posits that employees are self-motivated, responsible, and want to take ownership of their work
THEORY Y
21inventor or THEORIES X and Y
Douglas McGregor
22theory for SMALL BUSINESS
THEORY Y
23theory for LARGE BUSINESSES
THEORY X
24employees are more motivated by SOCIAL FACTORS
HUMAN RELATION THEORY
25he invented Human Relations Theory
ELTON MAYO
26idea that employees only have PHYSICAL NEEDS
CLASSICAL MANAGEMENT
27idea that effective leadership was directly related to the traits the leader displayed
CONTINGENCY MANAGEMENT
28who invented the CONTINGENCY MANAGEMENT
FRED FIEDLER
29embraces the idea that people are complex.
MODERN MANAGEMENT
30Response to managerial efficiency
QUANTITATIVE MANAGEMENT
31system that is built on a succession of subsystems
ORGANIZATIONS AS LEARNING SYSTEM
32MANAGEMENT SKILLS
CONCEPTUAL, HUMAN, TECHNICAL
33Cognitive ability to see the organization as a whole system
CONCEPTUAL SKILLS
34Manager's ability to work with and through other people
HUMAN SKILLS
35Understanding in the performance of specific task
TECHNICAL SKILLS
36TYPES OF MANAGEMENT
TOP MANAGERS, MIDDLE MANAGERS, PROJECT MANAGERS, FIRST LINE MANAGERS, FUNCTIONAL MANAGERS, GENERAL MANAGERS
37top of the hierarchy and responsible for the ENTIRE organizational
TOP MANAGERS
38responsible for business units and major departments
MIDDLE MANAGERS
39responsible for temporary work project
PROJECT MANAGERS
40responsible for the production of goods and services
FIRST LINE MANAGERS
41responsible for departments perform a single functional task
FUCNTIONAL MANAGERS
42responsible for several departments
GENERAL MANAGERS
43management tool wherebt managers and employees work together
MANAGEMENT BY OBJECTIVES PROGRAM
44MBO PROCESS
REVIEW organizational objectives, SET employee objectives, MONITOR, EVALUATE, REWARD