Diass

Social Work

Principles

Core Values of Social Work

Role

Function

Micro Practice

Macro Practice

Code of Ethics

Goals for Caring, Goals for Curing, Goals for changing.

• Empower people, individually and collectively.
• Support a proactive position with regard to social and economic policy development.
• Uphold the integrity of the profession.
• Establish linkages between people and societal resources.
• Employ educational strategies for prevention and resolution of problems.

• Respect Human Rights
o Upholding and Promoting Human Dignity and Well-Being
o Respect the Right to Self-Determination
o Promoting the Right to Participation
o Creating Each Person as a Whole

o Challenging Discrimination
o Recognizing Diversity
o Distributing Resources
o Challenging Unjust Policies and Practices
o Working in Solidarity

o Upholding the Values and Reputation of the Profession
o Being Trustworthy
o Maintaining Professional Boundaries
o Making Considered Professional Judgement
o Being Professionally Accountable

• Compassion
• Service
• Social Justice
• Dignity and Worth of the Person
• Importance of Human Relationships
• Integrity
• Competence

• Enabler – enhances social functioning.
• Broker – links clients’ systems with needed resources.
• Initiator and Facilitator – improve the operations of social service delivery network.
• Advocate – promotes social justice through development of social policy.

• Family & Child Welfare – includes services to abused children or families in situations such as
physical or mental illnesses, unemployment, etc.
• Health – help patients and their families in clinics, hospitals, and healthcare facilities, helping
them return to everyday life, etc.
• Mental Health – aid to people suffering from mental and emotional stress.
• Corrections – programs concerned with the prevention of crime and the rehabilitation of
criminals.
• Schools – includes services to students from preschool through college.

• Clinics
• School-Linked Service
• Aging Services
• Mental Health
• Rehabilitation and Criminal Justice

Service – social workers’ primary goal is to help people in need and to address social problems.
Social Justice – social workers must challenge social injustices.
Dignity and Worth of the Person – social workers must respect the dignity and worth of a person.
Importance of Human Relationships – social workers must recognize the central importance of human
relationships.
Integrity – social workers must behave in a trustworthy manner.
Competence – social workers must practice within their areas of competence and develop and enhance
their professional expertise.

Clientele and Audiences of Social Work

Racism - discrimination based on race. Sexism – discrimination based on sex.
Homophobia – fear of homosexuality.
Classism – prejudice in one’s social class.
Ableism – discrimination of people with disabilities.
Ageism – discrimination based on age.

Hellen Harris Perlman

Characteristics of the clientele and audiences

•Individuals – also called “micro practice”; a child, an adult with mental health problems, etc.
• Group and Organization – people existing with similar or common identities; LGBTQIA+, migrants, etc.
• Community – has the largest share of the clientele and audiences of social work.

• Government Setting – offers the widest space for a variety of social work services; manager of several
agencies, mental and health institutions, implementer of social welfare programs, provider of pensions,
and enforcer of justice systems.
• Private Sector Setting – particularly in corporate settings; occupational social work is practiced.
• Civil Society Setting – sees itself as a champion of the people with regard to ensuring accountability in
government services; advocates human rights and social justice.
• School Setting – works as a liaison between the school and the families of the students.
• Community Setting – consists and represents all kinds of social services; primarily calls for generalist social
work practitioners.

1. Study
2. Diagnosis
3. Treatment

1. Assessment – understanding on which action is based; involves the collection of necessary information,
analysis, and interpretation to reach an understanding of the problem.
2. Planning – translates the content of the assessment into goals that describe the desired result.
3. Intervention – concerned with the action that would solve the client’s problem; includes a series of
activities that the client and worker will undertake.
4. Evaluation – continuous process of gathering information that can be utilized in ongoing reassessments.
5. Termination – ending a social worker's professional relationship.

• Walk-In – client initiates contact and seeks assistance.
• Referral – client is referred to the social worker.
• Outreach – social worker reaches out to the client.
Methods of Social Work

Social Casework

Group Social Work

Social Work Research

Communication

Goals of Communication

personal life, social life, state affairs, businesses, international affairs, and religion.

Claude Shannon, Wilbur Schram, & Robert Craig

signifies reciprocity, being carried between, and shared or derived from two or more; meaningful
communication entails a two-way principle, mutuality, and influence or being acted upon; “inter” + action means
reciprocally influencing or affecting each or one another.

• To get and give information – sharing facts, details, or knowledge.
• To persuade – convincing or influencing someone to see things from your perspective or take action.
• To ensure understanding – making sure the other person truly understands.
• To get action – prompts a specific response or action.
• To change behavior – involves influencing someone’s actions or habits.

1. Principle of Clarity – the idea to be transmitted should always be in easily understandable language so
that the receiver may understand the idea in the same spirit sense.
2. Principle of Attention – receiver of the message should understand the message `thus speaker should
arouse the interest of the receiver so that the receiver pays proper attention.
3. Principle of Informality – informal communication also plays a dominant role in spreading information.
4. Principle of Consistency – communication should always be consistent with the policies, plans, programs,
and objectives of the organization, and not with conflict with them.
5. Principle of Timeliness – any delay in the communication process will serve no purpose except to make
the messages mere historical documents as they lose their importance and effectiveness.
6. Principle of Adequacy – this principle demands information being sent should be adequate and complete
in all respects.
7. Principle of Feedback – speaker must have feedback confirmation from the recipient whether the
message has been understood by the recipient.

Levels of Communication
1. Intrapersonal Communication – refers to communication that occurs within us; involves feelings thoughts,
and the way we look at ourselves; the self is the only sender and receiver.
2. Interpersonal Communication – communication that occurs on a one-to-one basis; usually in an informal,
unstructured setting.
3. Intercultural Communication – interpersonal communication that occurs between or among members of
different cultures or people who are enculturated differently.
4. Interviewing – makes use of a series of questions and answers usually involving two people or groups;
meant to obtain information on a particular subject.
5. Small Group Communication – occurs when a small group of people meets to solve a problem; there is
cooperative thinking and a specific purpose.
6. Mass Communication – the sender (speaker) sends a message (speech) to an audience in a highly
structured manner; involves the transmission of message to large audiences using the technology of
communication.