Exam 1 Management 3335

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1
management
getting work done though others
2
efficiency
getting work done with a minimum of effort, expense, or waste
3
organizing
deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom
4
controlling
monitoring progress toward goal achievement and taking corrective action when needed
5
planning
determining organizational goals and a means for achieving them
6
effectiveness
accomplishing tasks that help fulfill organizational objectives
7
leading
inspiring and motivating workers to work hard to achieve organizational goals
8
top managers
executives responsible for the overall direction of the organization
9
middle managers
responsible for setting objectives consistent with top management's goals and for planning and implementing subunit strategies for achieving these objectives
10
leader role
the interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives
11
figurehead role
the interpersonal role managers play when they perform ceremonial duties
12
liaison role
the interpersonal role managers play when they deal with people outside their units
13
first-line managers
responsible for training and supervising the performance of nonmanagerial employees who are directly responsible for producing the company's products or services
14
team leaders
managers responsible for facilitating team activities toward goal accomplishment
15
monitor role
the informational role managers play when they scan their environment for information
16
disseminator role
the informational role managers play when they share information with others in their departments or companies
17
spokesperson role
the informational role managers play when they share information with people outside their departments or companies
18
human skills
the ability to work well with others
19
resource allocator role
the decisional role managers play when they decide who gets what resources and in what amounts
20
disturbance handler role
the decisional role managers play when they respond to severe pressures and problems that demand immediate action
21
negotiator role
the decisional role managers play when they negotiate schedules, projects, goals, outcomes, resources, and employee raises
22
entrepreneur role
the decisional role managers play when they adapt themselves, their subordinates, and their units to change
23
technical skills
the specialized procedures, techniques, and knowledge required to get the job done
24
conceptual skills
the ability to see the organization as a whole, understand how the different parts affect each other, and recognize how the company fits into or is affected by its environment
25
motivation to manage
an assessment of how enthusiastic employees are about managing the work of others
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