1What are the characteristics of the modern business environment
3What are the main principals of JIT
4what are the pre-requisits for JIT
5What are the advantages of JIT
6What are the disadvantages of JIT
7What is Total Quality Management (TQM)
8What are the 4 types of quality costs
9What is the difference between conventional cost accounting and throughput accounting
10What is the Therory of Constraints (TOC)
11What is a bottleneck / binding constraint
also known as a limiting factor

12What are the 5 steps to maximising throughput
14What is Business Process Re-engineering (BPR)
15What are the stages of Business Process Engineering (BPR)