Gr 8

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1

Contributing factors
are underlying issues that may have influenced the immediate causes, such as organizational culture, inadequate training, or ineffective procedures.
2

Root causes
are the fundamental reasons behind the incident, often stemming from systemic deficiencies or organizational shortcomings.
3

Case studies
provide concrete examples of how causal analysis techniques were applied to identify root causes in real-world incidents, demonstrating the effectiveness of these methods in practice.
4

Report Structure
A well-structured report should include sections such as an introduction, methodology, findings, recommendations, and conclusions.
5

Corrective and preventive action (CAPA)
is a systematic approach taken by organizations to identify, investigate, and resolve issues or problems that arise in their processes, products, or services.
6

Corrective action (CA)
are the activities taken to eliminate the cause of a process nonconformity.
7

Corrective action
is the activity of reacting to a process problem, getting it under control through containment actions, and then taking the action needed to stop it from happening again.
8

Corrective action
focuses on addressing existing problems or nonconformities that have been identified through various means such as customer complaints, internal audits, regulatory inspections, or quality control processes. The goal is to eliminate the root cause of the problem to prevent its recurrence.
9

Preventive action (PA)
are the activities taken by the organization to eliminate the cause of a potential process nonconformity.
10

Preventive action (PA)
This action aims to proactively identify and address potential issues before they occur. It involves analyzing data, trends, and risk factors to anticipate and mitigate risks to quality, safety, or compliance.
11

Preventive actions
are typically implemented based on lessons learned from past experiences, industry best practices, regulatory requirements, or emerging trends
12

ISO 9001
It is a globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality.
13

ISO 14001
It is the internationally recognized standard for environmental management systems (EMS). It provides a framework for organizations to design and implement an EMS, and continually improve their environmental performance.
14

ISO 22301
It is the international standard for Business Continuity Management Systems (BCMS). It provides a framework for organizations to plan, establish, implement, operate, monitor, review, maintain, and continually improve a documented management system to protect against, reduce the likelihood of, and ensure recovery from disruptive incidents
15

ISO 27001
It is the world's best-known standard for information security management systems (ISMS). It provides companies of any size and from all sectors of activity with guidance for establishing, implementing, maintaining and continually improving an information security management system.
16

ISO 45001
It is an international standard that specifies requirements for an occupational health and safety (OH&S) management system. The standard establishes criteria for an OH&S policy, objectives, planning, implementation, operation, auditing, and review.

17
Disaster
can be defined as any occurrence that cause damage, ecological disruption, loss of human life, deterioration of health and health services on a scale, sufficient to warrant an extraordinary response from outside the affected community or area”
18

Disaster
can be defined as an occurrence either nature or manmade that causes human suffering and creates human needs that victims cannot alleviate without assistance.
19

Emergency management
The ultimate purpose of it is to save lives, preserve the environment and protect property and the economy
20

DISASTER MITIGATION
This involves lessening the likely effects of emergencies.
21

Emergency
is any situation or occurrence of a serious nature, developing suddenly and unexpectedly, and demanding immediate action
22

Emergency Response Plan
An integrated set of policies and procedures that allows you to prepare for, respond to and recover from emergency incidents.
23

Emergency Response Plan
The main objective of this is to be prepared in advance to protect employees and others; protect property; protect environment.
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Prevention policies and procedures
help to ensure that the risk of occurrence of emergencies is either eliminated or minimized.
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Preparedness policies and procedures
ensure that we are prepared to effectively respond to an emergency
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Response procedures
checklists and other resources are used during an incident response.
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Recovery policies and procedures
allow the organization to recover quickly and be back in operation with as little disruption as possible.
28

ACCIDENT
An unwanted, unplannedndesired event resulting in injuries, illnesses, death, or property damage.
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INCIDENT
An unwanted, unplanned event that almost causes injuries, illnesses, or property damage.
30

Causal analysis
is pivotal in incident investigation for its role in identifying the root causes behind incidents.
31

Causal analysis
refers to the systematic process of examining events to determine the factors that led to the incident. It involves identifying immediate causes, contributing factors, and ultimately, the root causes.
32

Immediate causes
are the direct factors that triggered the incident, such as human error, equipment malfunction, or procedural lapses
33
CAPA
aims to improve quality, efficiency, and compliance by addressing root causes rather than just treating symptoms.
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