Principles of Management Exam 1 Vocabulary

The ability of a computer system to perform tasks that normally require human intelligence

Learned predisposition toward a given object

Stores of data so vast that conventional database management systems cannot handle them

Represents the extent to which you possess the knowledge, skills, and attributes desired by employers

The storing of software and data on gigantic collections of computers located away from a company’s principal site

Using state-of-the-art computer software and hardware, to help people work better together

The ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them

Skills that consist of the ability to think analytically, to visualize an organization as a whole and understand how the parts work together.

Monitoring performance, comparing it with goals, and taking corrective action as needed

Competencies that are vital across jobs, occupations, and industries

Computerized collections of interrelated files

Managers use information to make decisions to solve problems or take advantage of opportunities. The four ¬decision-making roles are entrepreneur, disturbance handler, resource allocator, and negotiator

Using the Internet to facilitate every aspect of running a business

Electronic commerce—the buying and selling of goods or services over computer networks

To achieve results, to make the right decisions, and to successfully carry them out so that they achieve the organization’s goals

To use resources-people, money raw materials, and the like-wisely and cost effectively

One of four managerial levels; they make short-term operating decisions, directing the daily tasks of nonmanagerial personnel

The management process that “gets things done”: planning, organizing, leading, and controlling

Manager who is responsible for just one organizational activity

Manager who is responsible for several organizational activities

Skills that consist of the ability to work well in cooperation with other people to get things done

The extent to which you can effectively use information technology and learn new applications on an ongoing basis

Managers as monitors, disseminators, and spokespersons

Introduction of something new or better, as in goods or services

Of the three types of managerial roles, the roles in which managers interact with people inside and outside their work units. The three interpersonal roles include figurehead, leader, and liaison activities

Implementation of systems and practices to increase the sharing of knowledge and information throughout an organization

Motivating, directing, and otherwise influencing people to work hard to achieve the organization’s goals

The pursuit of organizational goals efficiently and effectively by integrating the work of people through planning, organizing, leading, and controlling the organization’s resources

Is characterized by a sense of being part of something you believe is bigger than yourself

An experienced person who provided guidance to someone new in the work world

One of four managerial levels; they implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them

The state of being fully aware of what is happening in the present moment without reacting or applying judgment

Those who either work alone on tasks or with others on a variety of teams

A group of people who work together to achieve some specific purpose. A system of consciously coordinated activities of two or more people

Arranging tasks, people, and other resources to accomplish the work

Setting goals and deciding how to achieve them; also, coping with uncertainty by formulating future courses of action to achieve specified results

The desire to learn and improve your knowledge, soft skills, and other characteristics in pursuit of personal development

A series of actions or steps followed to bring about a desired result

Programs for planning and scheduling the people, costs, and resources to complete a project on time

Generally defined as the ability to recover from setbacks, adapt well to change, and keep going in the face of adversity

Ability to motivate, to inspire trust, and to communicate with others

Focuses on meeting present needs while simultaneously ensuring that future generations will be able to meet their needs

Facilitate team members’ activities to help teams achieve their goals

Skills that consist of the job-specific knowledge needed to perform well in a specialized field

To work from home or remote locations using a variety of information technologies

Managers who determine what the organization’s long-term goals should be for the next 1–5 years with the resources they expect to have available

Using video and audio links along with computers to let people in different locations see, hear, and talk with one another