TQM FINALS

Transcendent, Product based, User based, Manufacturing based and Value based

Prevention Costs, Appraisal Costs, Internal Failure Costs, External Failure Costs

Cost of Conformance and Cost of Non-Conformance

Performance, Features, Reliability, Conformance and Durability

Vibration test, Vibration stress screening, Shock tests, Climate Testing, Serviceability, Aesthetic and Perceived Quality

Gemba and Teian

Sort, Set in order, Shine, Stardardize and Sustain

Planning Phase, Doing Phase, Cheking Phase and Acting Phase

Standard, Do, Check and Action

Quality, Cost, and Delivery

Total Quality Control, JIT (Just in Time) Production, and Total Productive Maintenance (TPM)

Breakdown Maintenance, Preventive Maintenance, Corrective Maintenance, Policy Development, Suggestion system and Small group activities