1Which phase of the therapeutic relationship will help the nurse overcome resistance behaviors of the client whose level of anxiety has risen?
- the working phase
- the orientation phase
- the termination phase
- the preinteraction phase
2A client who is admitted to the psychiatric unit states to the nurse, “I don’t think I want to continue with the treatment. I would rather just self-medicate.” Which response by the nurse exemplified therapeutic communication techniques? Select all that apply.
- “I find it hard to believe that you could do that.”
- “No one here would lie to you.”
- “Tell me more about stopping treatment and self-medicating.”
- “I will try to answer your questions and clarify issues regarding the treatment.”
- “You have a very capable health-care provider who only has your best interests in mind.”
3While collecting the history of a client with anger, the nurse observes that the client is blinking their eyes continuously. Which associated feeling does the nurse expect from the client’s facial expression?
- surprise
- dislike
- low-self esteem
- frustration
4The nurse is caring for a client who complains about their treatment in an aggressive tone of voice. Which statement made by the nurse would encourage the client to continue?
- “Yes, I see. Please, go on.”
- “I will sit in the room with you now.”
- “Tell me what you are thinking.”
- “Yes, I understand what you said.”
5The nurse is counseling a group of clients on a one-to-one basis to obtain information regarding their current health situation. Which type of distance should the nurse maintain while communicating with the clients?
- Public
- Social
- Personal
- Intimate
6The nurse tells the client, “There are various methods of assistance for people who want to lose weight. You can decide which one is best for you.” Which feedback method is the nurse applying in this situation?
- Prompt response
- Giving advice
- Delayed response
- Imparting information
7During the process recording, a client says, “I know I will have a hard time, but I also know that I have support.” What are the nurse’s thoughts and feelings concerning the interaction after the client’s reply?
- feeling sorry
- feeling confident
- feeling comfortable
- feeling uncomfortable
8The nurse is developing a therapeutic relationship with the client. Which statement made by the nurse indicates an empathetic response?
- “I understand your feelings because I have gone through the same thing.”
- “If you felt bad about those harsh comments, it is okay to be sad and cry.”
- “I will surely incorporate your ideas and preferences when planning your care.”
- “Be assured that whatever we discuss will not leave the boundaries of our health-care team.”