1The IT Value Cycle incorporates which three components:
IT Strategy, IT Performance, IT Operations
2With respect to the value chain, departments (and/or functions) such as Administration, HR, IS/IT, Procurement, and Finance/Accounting are all considered
secondary activities
3Business information can reveal all of the following EXCEPT:
Your firm s position with respect to competitors.
Predicting customer behavior based on changing purchase patters.
Changes in market trends.
Exact future earnings.
exact future earnings
4Used to maintain copies of data for long term keeping:
disk storage
5what type of information would not typically be stored in a customer relationship management (CRM) system?
"Inventory information e.g. items numbers, quantity in stock"
"Past purchase information e.g. orders, products"
"Contact information e.g. name, address, phone number"
"Interests e.g. hobbies, sports, children"
inventory info
6This type of planning involves the process of getting the entire organization back to full functionality after a crisis.
business continuity
7"Misspellings, transposition of numerals, invalid or missing codes, and data placed in the wrong fields are all examples of:"
data entry errors
8We know that relational databases have logical ties within the information they store. This key is a primary key from one table that appears in another table and is essential to creating relationships among tables.
foreign keys
9A document that describes customers, services and products, channels, revenue generation and value propositions is a
business model
10information systems investment do not
generate economic value alone
11A factor not considered when selecting a media cabel
color
12when achieved employees can see the systems are running and can access it
available and accessable
13an example of an applications software
ms word
14Financial models to establish ROI 1st and easiest cap budg, how soon get invest back w/o worry cash flow
payback period
15what to use when you need a simple chart with data utilization
spreadsheet
16Systems limit access between a trusted and untrusted network
firewall
17---- is not a prebuilt modeule that is inexpenisve and easy to install
ERP
18Complex data queries multiple tables to est cash flow
relationshional database
19get opperations up and running after an outage
disaster recovery
20MIS help organizations--- and make---
run, decisions
21describe the role of info systems in a companys business strategy
is enables value and create business success
22Company A bought 50 comp software is put in place. Comp B went through training
Company a increased
company b increased
it resources, it capabilities
23IT resources
people, technology, info
24Budgeting for new it system mgr need to consider tco
what does tco include
cost of hardware, software, installation, training, maintenance
25IT Standardize computers configures that purchases reduce need for
retaining and leveraging support expertise, reduce tco
26It hardware components is primary influence on how much multitasking can be performed
ram
27How is it hardware storage measured
gb
28When picking storage consider
size, cost, speed, reliability
29scalable is component remote server hosted on internet instead of local server
cloud
30Considering installing wired network benefits include
fast data transfer, secure, reliable
31Networking infrastructure should consider
speed, reliability, security, cost