Chapter 12 Vocab - Supply Chain

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1
Demand Planning
the combined process of forecasting and managing customer demands to create a planned pattern of demand that meets the firm's operational and financial goals
2
Demand Forecasting
a decision process in which managers predict demand patterns
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Demand Management
a proactive approach in which managers attempt to influence the pattern of demand
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Stable Pattern
a consistent horizontal stream of demands
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Seasonality
regular tendency of demand either upward or downward in a linear or nonlinear fashion
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Shift or Step Change
a one-time change in demand, usually due to some external influence on demand
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Auto Correlation
the correlation of current demand values with past demand values
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Forecast Error
the difference between a forecast and the actual demand
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Grassroot Forecasting
a technique that seeks inputs from people who are in close contact with customers and products
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Executive Judgment
forecasting techniques that use input from high-level experienced managers
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Historical Analogy
a forecasting technique that uses data and experience from similar products to forecast the demand for a new product
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Marketing Research
a forecasting technique that bases forecasts on the purchasing patterns and attitudes of current or potential customers
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Forecast Error
the actual demand minus forecasted demand value for a given time period
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forecast accuracy
the measurement of how closely the forecast aligns with the observations over time
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Forecast Bias
the tendency of a forecasting technique to continually overpredict or underpredict demand
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Mean Percent Error
average error represented as a percentage of demand
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Control Test
what managers use to determine to see if a forecast error is unacceptable
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Tracking Signal
the ratio of a running total of forecast error to MAD that indicates when the pattern of forecast error is changing significantly
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Adaptive Forecasting
a technique that automatically adjusts forecast model parameters in accordance with changes in the tracking signal
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Internet of Things
the network of physical devices that are embedded with sensors, software, and connectivity that enable data exchange and analysis
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Dynamic Pricing
the practice of rapidly adjusting prices to shift demand in a given period
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Big Data
voluminous amounts of info that are easily accesible through interconnected systems
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Social Media
computer mediated tech and systems that enable the generation and sharing of info, ideas, interests, and reviews
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Postponable Products
a product designed so that it can be configured to its final form quickly and inexpensively once actual customer demand is known
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Collaboratively Planning, Forecasting, And Replenishment (CFPR)
a method by which supply chain partners periodically share forecasts, demand plans, and resource plans to reduce uncertainty and risk in meeting customer demand
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