1Leaders are born and cannot be trained
trait theory
2assinging work, set goals, establish work procedures
task-oreiented behavior
3follower development plan person with low competence and high commitment
D1
4D1 development level is best led by
directing
5LMX theory focuses on ---- relationship bewteen leaders and followers
dyadic
6someone who can influence others and who has managerial authority
leader
7process of leading a group and influencing that group to achieve goals
leadership
8Theories that isolate characteristics (traits) that differentiate leaders from nonleaders
trait theory
9traits in trait theory
Drive Desire to Lead Honesty and integrity Self‐confidence Intelligence Job‐relevant knowledge Extraversion
10problems of trait theory
ignores things like interaction, situation, and individuals, potential not not performance, and other traits
11Theories that isolate behaviors that differentiate effective leaders from ineffective leaders
behavioral
12Two‐Dimensional Leadership Style
main theory
13leadership behaviors in behavior theory
task ppl oriented
14Assign work, clarify responsibilities • Set goals and deadlines, provide feedback• Establish work procedures, plan future work
task oriented
15Concern for employee needs• Make workplace pleasant• Recognize employee contributions• Listen to employees
ppl oriented
16prob with behavior theory
broad and situational
17Most appropriate leadership style depends on the situation Effective leaders must be both insightful and flexible
contingency theory
18Leader defines the roles of the individuals or group and provides the what, how, why, when, and where to do the task
s1 directing
19While the leader is still providing the direction, he or she is now using two‐way communication and providingsocio‐emotional support to “sell” their message to get their followers on board
s2 coaching
20Leader shares decision‐making about aspects of how the tasks is accomplished and the leader is providing less task behaviors while maintaining high relationship behavior
s3 supporting
21Leader is minimally involved in decisions; the process and responsibility has been passed to the individual or group. The leader stays involved to monitor progress.
s4 delegating
22is degree to which followers have the competenceand commitment necessary to accomplish a given task or activity
development level
23low comp, high commit
d1
24mid comp, low commit
d2
25higher comp, variable commit
d3
26high comp, high commit
d4
27Deviates from prior theories by focusing on the interactionsbetween leaders and followers
lmx
28in lmx theory ---- relationship between leaders and followers is the focal point of the leadership process
dyadic
29dyadic
time spent together
30members of the ---- with have higher performance ratings• less turnover• greater job satisfaction
in group
31first step in decision making
identify prob
32top level managers spend more time on ----- decisions than lower level
unstructured
33customer returning a product is ---- prob
structured
34accepting a solution thats good enough
satisfice
35decision maker who must know all possible alternatives and consequences
rational
36stage of group development when members define purpous, structure, and leadership
forming
37goal of teamwork is to have
task performance and member satisfaction
38informal rules and shared expectations
group norms
39to minimize social loafing
smaller teams, specific task, measure performance
40should be viewed as mutual problem to solve and way to gain understanding
conflict
41discrepancy between an existing state of affairs and a desired state of affairs
problem
42straightforward, familiar, and easily defined problem
structured
43new or unusual problem that has incomplete of ambiguous information
unstructured
44repetitive decisions that can be handled using a routine approach
programmed
45a unique and nonrecurring decision that requires a custom‐made solution
nonprogrammed
46occurs when choices are consistent and value‐maximizing within specified constraints
rational model
47describes decisions that are rational within the limits of a manager's ability to process information
bounded rationality
48describes decisions that are based off experience, feelings, and accumulated judgement
intuitive
49small group of people with complimentary skills who work together to achieve a common purpose and hold themselves mutually accountable for it accomplishment
team
50is the process of people working together in teams to accomplish common goals.
teamwork
51characterized by intergroup conflict
storming
52characterized by close relationships and cohesiveness
norming
53the group is fully functional and works on the group task
performing
54for temporary groups, groups prepare to disband
adjourning
55general order of group development stages
form, storm, norm, perform, adjorn
56The tendency for individuals to expend less effort when working collectively then when working individually
social loafing
57The degree of attraction people feel toward the group and their motivation to remain members
cohesion