EE Rel Exam 1

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1
benefits of having a union
job security, higher wages, better health care
2
A soft issue leading employees to organize would be
lack of recognition from mgt
3
what industries are being targetted by unions
hospitality, healthcare, entertainment
4
what can managers do to discourage unionization
share facts
5
who governs union activity in the US
NLRB
6
Wage increase with a larger percent in the first year of the contract
front end loaded
7
amount of money paid out of pocket before healthcare kicks in
deductable
8
mandatory benefits employers provide
soc sec, unemploy, work comp
9
jury duty, holidays, and personal time are all
pay for time not worked
10
unions promote based on
seniority
11
formal complaint filed by ee or union ab aspects of the employment relationship
greivance
12
final attempt to save an ee job
last chance agreement
13
their decision is final and binding to both parties
arbitrator
14
proper reason for discipline or discharge
just cause
15
mutual gains, interest based, and prinipled negotiations are all names for what
integrative bargaining
16
employer withholding employment during labor dispute
lock out
17
preventing and resolving problems involving individuals which arise out of or affect work situations and creating strong relationships between the employer and employees
ee relations
18
good ee relations include
Fair and consistent treatment,Prevent and resolve probs,Competitive edge,Focus on Issues affecting ee,Stakeholders are considered
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Effective ee rel process include
assessing wf from sup vis and hr, leadership training, define real/potential wf issues, proactivty take measures to fix issues
20
strong ee relations=
union free, empowered ee, happy customers, higher profit
21
Any activity between management and unions or employees concerning the negotiation or implementation of a collective bargaining agreement
labor relations
22
A written and signed document between an employer entity and a labor organization specifying the terms and conditions of employment for a specified period of time Also known as the “agreement” or “contract”
collective bargaining agreement
23
The particular group of employees represented by the union in collective bargaining
bargaining unit
24
any employee, committee or other organization of any kind in which employees deal with employers concerning grievances, labor disputes, wages, hours, or working conditions
labor organizations
25
pros of a union
fair treatment, job security, voice, higher wages and benefits, work conditions
26
cons of a union
Wedge between ee and company,Time consuming,Dues,Strike
27
examples of hard issues
Better wage, hours, work conditions
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examples of soft issues
Recognition, hopelessness, double standards etc
29
in Oppressive places of employment
workers unionize
30
reasons for decline in the union
Labor force structure change,Employment law
31
union for specific trade
craft
32
union for whole work force
industrial
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oversees most labor relations activities in the private sector
national labor relations board
34
# members on NLRB
5
35
A movement initiated by dissatisfied employees or a unionorganizer to submit a representation petition to the NLRB andwin a representation election, thus providing union certificationand collective bargaining
organizing drive
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Members are encouraged by their union to seek employmentat a nonunion company Once hired, they promote unionization The union may supplement their regular pay to provide equitywith a “union” wage
salting
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Things a manager may not do, they are told to remember“TIPS”:
threaten, interegate, promise, spy
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Things a managers can do to discourage unionization:
facts, opnions, rule, experience
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major components of collective bargaining agreement
wages, job security, benefits
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considered most important and difficult bargaining issue
wages
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may be defined as:
Pay for time worked
Pay for units produced
pay
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“equal pay for
equal work
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pay system that :Flat rate of pay for each job classification Some agreements provide a pay range for each job
standard
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pay system that: Pays newly hired workers less than current employees performing the same or similar jobs
two tier
45
pay system that: Specify increases in base pay to take effect on future dates during a multiyear contract
deffered wage
46
wage deferal with larger proportion of total percentage increase in the first year of the agreement
front end loading
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wage defferal with provides lower wage adjustments in the first year, with higher increases in later years
back loaded
48
Escalator clause to keep wage rates on pace with inflation
Cost‐of‐Living Adjustments (COLA)
49
wage system for bonuses
Profit sharing
50
these Provide information on external labor market conditions• Helps assure that negotiated wage rates are justified by marketconditions
wage survey
51
benefits employers are required to provide
soc sec, unemploy, work comp
52
negotiated benefits employers provide
income maintenance, healthcare, pto, premium pay, ee services
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which guarantees a monthly payment to a former employee during retirement
pension
54
pension plan in which Upon retirement provides a stipulated, fixed amount of income
defined benefit
55
pension plan in which Employer makes specified contribution
defined contribution
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you pay before health care kicks in
deductable
57
amount due every month to have health care
monthly premium
58
amount or percent out of pocket paid on health care
copay
59
vacation plan that length increases longer with the company
graduated
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vacation plan that compares amount vacation given to hours/days worked in a given time
uniform
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vacation plan that
ratio to work
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Additional hourly rates of pay provided to employees who work the least desirable hours
shift differentials
63
set of rules and procedures within an agreement that determine the allocation of certain job situations including promotion, layoff and recall, as well as certain economic benefits based on length of service
seniority system
64
union officers and committee can override layoffs
super seniority
65
Employees with greater seniority, whose jobs have been phased out, have the right to displace workers with less seniority, if they are at least “as qualified
bumping
66
Requires employers to provide 60 days of advance written notice to employees and communities of either a plant closing or mass layoffs
Worker Adjustment and Retraining Notification Act (WARN)
67
Any formal complaint filed by an employee or union concerning anyaspect of the employment relationship
grievance
68
generally a perceived violation of a contract provision
grievance
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o 1. Talk to supervisor w/someone in union 2. Written 3. Steward, dept head 4. Union committee, direc personnel, industrial relations 5. Arbitration
grievance procedure
70
A process in which the parties involved agree to
submit an unresolved dispute to a neutral third party, whose
decision is final and binding
arbitration
71
A wide range of offenses ranging from serious, such as fighting or
threatening others, to minor offenses, such as failing to punch a
timecard,
ee misconduct
72
offenses in which warrant immediate discharge without the necessity
of prior warnings or attempts at corrective action
serious
73
call for attempts at corrective action and do not call
for discharge for the first offense
minor
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steps used to correct minor offenses
progressive discipline
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facilitates the parties
developing a resolution of the grievance themselves and thus
avoiding arbitration
mediator
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type of arbitration used to solve impass in negotiation
interest
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type of arbitration used to solve grievances
rights
78
The arbitrator's decision in a grievance case,
presented in written format and signed by the arbitrator
arbitrators award
79
A negotiation method described as a “win-lose” situation, in
which resources are viewed as fixed and limited, and each
side wants to maximize its share
distributive
80
key elements of distributive bargaining
Target point
 Resistance point
 Initial offer
 Settlement range
 Settlement point
81
Both sides seek ways to integrate the interests of both sides into
mutually agreeable options
the goals are To create as much value as possible for both sides and To claim as much value as possible for their own interests
integrative
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key components of integrative bargaining
Emphasize interests versus positions,Separate people from issues,Focus on objective criteria,Develop mutual gains options
83
stages of the barginaing process
prep, bargain, resolve
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when selecting negotiation team consider
smaller numb ppl, qualifications like mgt, union reps, emotionally stable
85
Presenting an issue to the other side in a negotiation in a way
that is convincing and causes the other side to “see” the
proposal in a different light
framing
86
no solution/ progress has been made
impasse
87
options when an impass occurs
third party intervention,Continue the old contract on day-to-day basis
 Lockout staged by employer
 Strike called by the union
88
strikers not entitled to reinstatement if their jobs have
been filled with permanent replacements
economic
89
- strikers entitled to reinstatement even if the
position has been filled
unfair labor practice
90
Employer may withhold employment during a labor dispute to resist
union demands
lockout
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