1What are the four functions of management?
planning, organizing, leading, controlling
2skills managers need
technical, conceptual, interpersonal, political
3examples of opportunities/threats
economics, politics, global, demographic, sociocultural, technology
4planning =
goals+strategy
5type of plan focused on by executives over 18+ months
strategic
6type of plan focused on by first level managers that take 12-18 mon
tactical/operational
7does formal or informal planning make more money
formal
8how managers develop their strategy, use competitive strategy
Strategic Management
9Step 1: Mission, goals, strategies
Step 2: External Analysis - OT
Step 3: Internal Analysis- SW
Step 4: formulating strategies
Step 5: Implementing
Step 6: Evaluating
Strategic Management Process
10what are elements in porters generic strategy: competitive
advantages and scope
11what are competitive advantages
price and differentiation
12Characteristics of organizations
goals, people, structure
13managers want things done
efficiently and effectively
14Organize (function of management)
who does what
15Plan (function of management)
set goals and direction
16management roles depend on
level in and size of org
17top managers spend 36% of the time
organizing
18first level managers spend 51% of the time
leading
19anything outside org that can affect organizations performance
external enviroment
20Primary management function
planning
21Competitive strategies
Cost leadership, differentiation, focus
22sell at lowest cost possible
cost leadership
23sell to a specific group of people
focus
24nonstandard products, unique things
differentiation
25focus on what you do well- focus on growth
concentration
26across the supply chain
verticle integration
27mergers and acquisitions
horizontal intergration
28working with other businesses not in your field
diversification
29corporates who keep doing what doing
stability
30probs arise, retrenchment (minor changes) or turnaround (major changes)
renewal
31specific goals increase
performance
32all goals should be SMART goals which are
specific, measurable, attainable, relevant, time based
33what are ways to increase the chances of completing a goal
tell others, your actions affect, set own
34monitoring goals to make sure things happen
control
35what are the steps in the control process
measure actual performance, compare to standard, correct deviation
36types of control
feedforward, concurrent, feedback