Quiz 1

36 flashcardsby Lexie
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1
What are the four functions of management?
planning, organizing, leading, controlling
2
skills managers need
technical, conceptual, interpersonal, political
3
examples of opportunities/threats
economics, politics, global, demographic, sociocultural, technology
4
planning =
goals+strategy
5
type of plan focused on by executives over 18+ months
strategic
6
type of plan focused on by first level managers that take 12-18 mon
tactical/operational
7
does formal or informal planning make more money
formal
8
how managers develop their strategy, use competitive strategy
Strategic Management
9
Step 1: Mission, goals, strategies
Step 2: External Analysis - OT
Step 3: Internal Analysis- SW
Step 4: formulating strategies
Step 5: Implementing
Step 6: Evaluating
Strategic Management Process
10
what are elements in porters generic strategy: competitive
advantages and scope
11
what are competitive advantages
price and differentiation
12
Characteristics of organizations
goals, people, structure
13
managers want things done
efficiently and effectively
14
Organize (function of management)
who does what
15
Plan (function of management)
set goals and direction
16
management roles depend on
level in and size of org
17
top managers spend 36% of the time
organizing
18
first level managers spend 51% of the time
leading
19
anything outside org that can affect organizations performance
external enviroment
20
Primary management function
planning
21
Competitive strategies
Cost leadership, differentiation, focus
22
sell at lowest cost possible
cost leadership
23
sell to a specific group of people
focus
24
nonstandard products, unique things
differentiation
25
focus on what you do well- focus on growth
concentration
26
across the supply chain
verticle integration
27
mergers and acquisitions
horizontal intergration
28
working with other businesses not in your field
diversification
29
corporates who keep doing what doing
stability
30
probs arise, retrenchment (minor changes) or turnaround (major changes)
renewal
31
specific goals increase
performance
32
all goals should be SMART goals which are
specific, measurable, attainable, relevant, time based
33
what are ways to increase the chances of completing a goal
tell others, your actions affect, set own
34
monitoring goals to make sure things happen
control
35
what are the steps in the control process
measure actual performance, compare to standard, correct deviation
36
types of control
feedforward, concurrent, feedback
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