1Main supply chain goal?
Maximize total profitability
2Supply chain surplus formula?
Customer value - supply chain cost
3What flows through a supply chain?
Products, information, funds
43 supply chain decision phases?
Strategy, planning, operations
5Strategy timeframe?
Years
6Planning timeframe?
Months to a year
7Operations timeframe?
Days or weeks
8Strategy decision example?
Facility location or outsourcing
9Push process?
Before orders; forecast-based
10Pull process?
After actual customer orders
11Cycle view vs push/pull view?
Stages interacting vs order timing
123 supply chain macro processes?
CRM, ISCM, SRM
13What is strategic fit?
Supply chain capabilities match customer needs
143 steps to strategic fit?
Understand uncertainty, capabilities, align
15Competitive strategy?
Customer needs company aims to satisfy
16Demand uncertainty?
Unpredictability of customer demand
17Implied demand uncertainty?
Uncertainty created by customer needs
18Supply uncertainty?
Uncertainty in supply capabilities
19What increases implied demand uncertainty?
More variety, shorter lead times, higher service
20Efficient supply chain goal?
Lowest cost
21Responsive supply chain goal?
Quick response
22Efficiency vs responsiveness trade-off?
Faster response usually costs more
23High demand uncertainty needs?
Responsive supply chain
24Low demand uncertainty needs?
Efficient supply chain
25Zone of strategic fit?
Match uncertainty with responsiveness
26Cost-responsiveness efficient frontier?
Lowest cost for given responsiveness
273 logistical drivers?
Facilities, inventory, transportation
283 cross-functional drivers?
Information, sourcing, pricing