Chapter 2: Individual Characteristics

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1
Personal attributes that vary from one person to another
Individual differences
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4 concept of fit
(1) Person-job fit
(2) Person-group fit
(3) Person-organization fit
(4) Person-vocation fit
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The fit between a person’s abilities and the demands of the job, and the fit between a person’s desires and motivations and the attributes and rewards of a job
Person-job fit
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The extent to which an individual fits with the workgroups and supervisor’s work styles, skills, and goals
Person-group fit
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The fit between an individual’s values, beliefs, and personality and the values, norms, and culture of the organizationype B vpersonalityInvolves the manner in which individuals process and organize
informationPictures, shapes, visually
Person-organization fit
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The fit between a person’s interests, abilities, values, and personality and a profession
Person-vocation fit
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Present both positive and potentially negative information to job candidates
Realistic job previews (RJPs)
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Realistic job previews (RJPs)

Goal is not to deter candidates, but to:
▪ Provide accurate information about job and organization
▪ Build trust
▪ Reduce turnover (especially from employees who quit because the job wasn’t what they expected)
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The relatively stable set of psychological attributes that distinguish one person from another, nature versus nurture?
Personality
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A set of fundamental traits that are especially relevant to organizations
The “Big Five” personality traits
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The “Big Five” personality traits
1. Agreeableness
2. Conscientiousness
3. Neuroticism
4. Extraversion / Introversion
5. Openness
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The ability to get along with others
Agreeableness
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Refers to an individual being dependable and organized
Conscientiousness
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Characterized by a person’s tendency to experience unpleasant emotions such as anger, anxiety, depression, and feelings of vulnerability
Neuroticism
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The quality of being comfortable with relationships
Extraversion
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The tendency to be less comfortable in relationships and social situations
Introversion
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The capacity to entertain new ideas and to change as a result of new information
Openness
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“big five” personality framework

In general, experts agree that personality traits closer to the left end of each dimension are (1) ________ in organizational settings, whereas traits closer to the right are (2) ______.

right -
left -
(1) more positive
(2) less positive
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Used to categorize personality.

Differentiation across four general dimensions
The Myers-Briggs framework
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The Myers-Briggs framework
1. Extroversion (E)/Introversion (I)
2. Sensing (S)/Intuition (N)
3. Thinking (T)/Feeling (F)
4. Judging (J)/Perceiving (P)
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is a popular questionnaire used to assess personality types
Myers-Briggs type indicator (MBTI)
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Myers-Briggs type indicator (MBTI) is a popular questionnaire used to assess personality types
1. Communications styles
2. Interaction preferences
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Other Important Personality Traits
1. Locus of control
2. Self-efficacy
3. General self- efficacy
4. Self -esteem
5. Authoritarianism
6. Machiavellianism
7. Tolerance for risk (or risk propensity)
8. Tolerance for ambiguity
9. Type A personality
10. Type B personality
11. Bullying personality
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The extent to which one believes one’s circumstances are a function of either one’s own actions or of external factors beyond one’s control
Locus of control
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A person’s confidence in his or her ability to organize and execute the courses of action necessary to accomplish a specific task
Self-efficacy
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Your generalized belief that you will be successful at whatever challenges or tasks you might face
General self- efficacy
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Our feelings of self-worth and our liking or disliking of ourselves
Self -esteem
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The belief that power and status differences are appropriate within hierarchical social systems such as organizations
Authoritarianism
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Traits causing a person to behave in ways to gain
Machiavellianism
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The degree to which a person is comfortable with risk and is willing to take chances and make risky decisions
Tolerance for risk (or risk propensity)
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Reflects the tendency to view ambiguous situations as either threatening or desirable
Tolerance for ambiguity
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Impatient, competitive, ambiguous, and uptight
Type A personality
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More relaxed and easygoing, less overtly competitive than Type A; handles stress less frantically
Type B personality
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Repeated mistreatment of another employee through verbal abuse; conduct that is threatening, humiliating, or intimidating; or sabotage that interferes with the other person’s work.
Bullying personality
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Type A personality
1. More competitive
2. More devoted to work
3. Stronger sense of time urgency
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Type B Personality
1. Less competitive
2. Less devoted to work
3. Weaker sense of time urgency
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The capacity to rapidly and fluidly acquire, process, and apply information
General mental ability
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Involves the manner in which individuals process and organize information
Information processing capacity
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Gardner’s Theory of Multiple Intelligences
1. Linguistic
2. logical-mathematical
3. Musical
4. bodily-kinesthetic
5. spatial-visual
6. Interpersonal
7. Intrapersonal
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Words and language
Linguistic
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Logic and numbers
logical-mathematical
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Music, rhythm, and sound
Musical
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Body movement and control
bodily-kinesthetic
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Images and space
spatial-visual
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Other people’s feelings
Interpersonal
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Self-awareness
Intrapersonal
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This theory says there is more than one way to be smart. Important for determining different learning preferences.
Gardner’s Theory of Multiple Intelligences
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An interpersonal capability that includes the ability to perceive and express emotions, to understand and use them, and to manage emotions in oneself and other people
Emotional intelligence (EQ)
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Emotional intelligence (EQ)
Self-awareness:
Self-motivation:
Self-management:
Empathy:
Social skills:
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being aware of what you’re feeling
Self-awareness:
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persisting in the face of obstacles, setbacks, and failures.
Self-motivation:
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managing your own emotions and impulses
Self-management:
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sensing how others are feeling
Empathy:
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effectively handling emotions of others
Social skills:
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physical agility and balance; body control; hand-eye coordination
Bodily-Kinesthetic
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Related Careers of Bodily-Kinesthetic
1. Athletes,
2. firefighters,
3. chefs,
4. actors,
5. gardeners
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Preferred Learning Style of Bodily-Kinesthetic
Touch and feel, physical experience
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ability to relate to others and perceive their feelings; interprets behaviors of others; relates to emotional intelligence
Interpersonal:
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Related Careers of Interpersonal:
1. Psychologists,
2. doctors,
3. educators,
4. salespeople,
5. politicians
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Preferred Learning Style of Interpersonal
Human contact, teamwork
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self-awareness; understands oneself and one’s relationship to others and to the world; relates to emotional intelligence
Intrapersonal:
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Related Careers for Intrapersonal
Related to success in almost all careers
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Preferred Learning Style of Intrapersonal:
Self-reflection, self-discovery
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verbal and written language; explaining and interpreting ideas and information
Linguistic:
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Related Careers for Linguistic:
1. Authors,
2. speakers,
3. lawyers,
4. TV and radio hosts,
5. translators
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Preferred Learning Style of Linguistic
Verbal and written words and language
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logic and pattern detection; analytical; problem solving; excels at math
Logical-Mathematical:
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Related Careers for Logical-Mathematical:
1. Engineers,
2. directors,
3. scientists,
4. researchers,
5. accountants,
6. statisticians
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Preferred Learning Style of Logical-Mathematical
Logic and numbers
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recognition of rhythm and tonal patterns; musical ability; high awareness and use of sound
Musical
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Related Careers of Musical
1. Musicians,
2. DJs,
3. music teachers,
4. acoustic engineers,
5. music producers,
6. composers
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Preferred Learning Style of Musical
Music, Sounds, and rhythm
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creation and interpretation of visual images; visual and special perception
Spatial-Visual:
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Related Careers for Spatial-Visual:
1. Artists,
2. engineers,
3. photographers,
4. inventors,
5. beauty consultants
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Preferred Learning Style of Spatial-Visual:
Pictures, shapes, visually
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Individual differences and preferences in how we process information while problem-solving, learning, or engaging in similar activities
Learning Styles
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Sensory modalities approach
1. Visual
2. Auditory:
3. Tactile:
4. Kinesthetic:
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learning by seeing
Visual:
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learning by hearing
Auditory
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learning by touching
Tactile:
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learning by doing
Kinesthetic:
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An inclination for exploration during learning
Discovery learning
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A desire for hands-on approaches to instruction
Experiential learning
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A preference for external stimuli such as demonstrations anddiagrams
Observational learning
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A preference for processing strategies such as taking notes, writing down task steps, subjective assessments
Structured learning
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Preference to work with others while learning, active and interactional
Group learning
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