1power distance
the degree to which people in a country accept that power in institutions and organizations is distributed unequally.
2personality
the sum of ways in which an individual reacts to and interacts with others.
3heredity
factors determined at conceptions; one's biological, physiological, and inherent psychological makeup
4personality traits
enduring characteristics that describe an individual's behavior.
5MBTI
a personality test that taps four characteristics and classifies people into one of the 16 personality types
6Big Five model
a personality assessment model that describes five basic dimensions of personality
7conscientiousness
personality dimension that describes someone who is responsible, dependable, persistant, and organized
8emotional stabillity
personality dimension that describes someone who is responsible, dependable, persistent, and organized
9extraversion
personality dimension describing someone who is sociable, gregarious, and assertive
10openness to experience
personality dimension that characterizes someone interms of imagination, sensitivity, and curiosity
11agreeableness
personality dimension that describes someone who is good natured, cooperative, and trusting
12dark triad
machiavellianism, narcissim, and psychopathy
13machivaliesnism,
degreee to which an individual is pragmatic, maintains emotional distance, and believes that ends can justify means
14narcissism,
tendency to be arrogant, have a grandiose sense of self-importance, require excessive admiration, and possess a sense of entitlement
15psychopathy
tendency for a lack of concern fo others and lack of guilt or remose when actions cause harm
16core self-eval
bottom-line conclusions individuals have about their capabilities, competence, and worth as a person
17self-monitoring
personality trait that measures an individuals ability to adjust his or her behavior to external, situational factors
18proactive personality
people who identify opportunities, show initiative, take action, and perseve until meaningful change occurs
19situtation strength theory
A theory indicating that the way personality translates into behavior depends on the strength of the situation.
20trait activation theory (TAT)
A theory that predicts that some situations, events, or interventions “activate” a trait more than others.
21value system
A hierarchy based on a ranking of an individual’s values in terms of their intensity.
22femininity
A national culture attribute that indicates little differentiation between male and female roles; a high rating indicates that women are treated as the equals of men in all aspects of the society.
23extraversion
A personality dimension describing someone who is sociable, gregarious, and assertive.
24uncertainty avoidance
A national culture attribute that describes the extent to which a society feels threatened by uncertain and ambiguous situations and tries to avoid them.
25collectivism
A national culture attribute that describes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them.
26person–organization fit
A theory that people are attracted to and selected by organizations that match their values, and leave when there is no compatibility.
27personality–job fit theory
A theory that identifies six personality types and proposes that the fit between personality type and occupational environment determines satisfaction and turnover.
28agreeableness
A personality dimension that describes someone who is good natured, cooperative, and trusting.
29values
Basic convictions that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence.
30openness to experience
A personality dimension that characterizes someone in terms of imagination, sensitivity, and curiosity.
31long-term orientation
A national culture attribute that emphasizes the future, thrift, and persistence.
32individualism
A national culture attribute that describes the degree to which people prefer to act as individuals rather than as members of groups.
33emotional stabilitiy
A personality dimension that characterizes someone as calm, self-confident, and secure (positive) versus nervous, depressed, and insecure (negative).
34terminal values
Desirable end-states of existence; the goals a person would like to achieve during his or her lifetime.
35power distance
The degree to which people in a country accept that power in institutions and organizations is distributed unequally.
36instrumental values
Preferable modes of behavior or means of achieving one’s terminal values
37masculinity
A national culture attribute that describes the extent to which the culture favors traditional masculine work roles of achievement, power, and control. Societal values are characterized by assertiveness and materialism.
38short-term orientation
A national culture attribute that emphasizes the present and accepts change.
39deonance
A perspective in which ethical decisions are made because you “ought to” in order to be consistent with moral norms, principles, standards, rules, or laws.
40stereotype
Judging someone based on one’s perception of the group to which that person belongs.
41idea evaluation
The process of creative behavior involving the evaluation of potential solutions to problems to identify the best one.
42escalation of commitment
An increased commitment to a previous decision despite negative information.
43fundamental attribution error
The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others.
44intuitive decision making
An unconscious process created out of distilled experience.
45availability bias
The tendency for people to base their judgments on information that is readily available to them.
46problem
A discrepancy between the current state of affairs and some desired state.
47risk aversion
The tendency to prefer a sure gain of a moderate amount over a riskier outcome, even if the riskier outcome might have a higher expected payoff.
48idea generation
The process of creative behavior that involves developing possible solutions to a problem from relevant information and knowledge.
49contrast effect
Evaluation of a person’s characteristics that is affected by comparisons with other people recently encountered who rank higher or lower on the same characteristics.
50rational decision-making model
A decision-making model that describes how individuals should behave to maximize some outcome.
51information gathering
The stage of creative behavior when possible solutions to a problem incubate in an individual’s mind.
52creativity
The ability to produce novel and useful ideas.
53decisions
Choices made from among two or more alternatives.
54utilitarianism
An ethical perspective in which decisions are made to provide the greatest good for all.
55self-fulfilling prophecy
A situation in which a person inaccurately perceives a second person and the resulting expectations cause the second person to behave in ways consistent with the original perception.
56attribution theory
An attempt to explain the ways we judge people differently, depending on the meaning we attribute to a behavior, such as determining whether an individual’s behavior is internally or externally caused.
57self-serving bias
The tendency for individuals to attribute their own successes to internal factors and put the blame for failures on external factors.
58bounded rationality
A process of making decisions by constructing simplified models that extract the essential features from problems without capturing all their complexity.
59perception
A process by which individuals organize and interpret their sensory impressions to give meaning to their environment.
60confirmation bias
The tendency to seek out information that reaffirms past choices and to discount information that contradicts past judgments.
61horns effect
The tendency to draw a negative general impression about an individual based on a single characteristic.
62whistle-blowers
Individuals who report unethical practices by their employer to outsiders.
63problem formulation
The stage of creative behavior that involves identifying a problem or opportunity requiring a solution that is yet unknown.
64selective perception
The tendency to choose to interpret what one sees based on one’s interests, background, experience, and attitudes.
65rational
Characterized by making consistent, value-maximizing choices within specified constraints.
66anchoring bias
A tendency to fixate on initial information, from which one then fails to adjust adequately for subsequent information.
67hindsight bias
The tendency to believe falsely, after an outcome of an event is actually known, that one would have accurately predicted that outcome.
68halo effect
The tendency to draw a positive general impression about an individual based on a single characteristic.
69behavioral ethics
Analyzing how people behave when confronted with ethical dilemmas.
70randomness error
The tendency of individuals to believe that they can predict the outcome of random events.
71need for achievement (nAch)
The drive to excel, to achieve in relationship to a set of standards, and to strive to succeed.
72equity theory
A theory stating that individuals compare their job inputs and outcomes with those of others and then respond to eliminate any inequities.
73need for power (nPow)
The need to make others behave in a way in which they would not have behaved otherwise.
74goal-setting theory
A theory stating that specific and difficult goals, with feedback, lead to higher performance.
75reinforcement theory
A theory suggesting that behavior is a function of its consequences.
76procedural justice
The perceived fairness of the process used to determine the distribution of rewards.
77need for affiliation (nAff)
The desire for friendly and close interpersonal relationships.
78hygiene factors
Factors—such as company policy and administration, supervision, and salary—that, when adequate in a job, placate workers. When these factors are adequate, people will not be dissatisfied.
79two-factor theory
A theory that relates intrinsic factors to job satisfaction and associates extrinsic factors with dissatisfaction. Also called motivation-hygiene theory.
80prevention focus
A self-regulation strategy that involves striving for goals by fulfilling duties and obligations.
81cognitive evaluation theory
A version of self-determination theory in which allocating extrinsic rewards for behavior that had been previously intrinsically rewarding tends to decrease the overall level of motivation if the rewards are seen as controlling.
82social-learning theory
The view that we can learn through both observation and direct experience.
83informational justice
The degree to which employees are provided truthful explanations for decisions.
84expectancy theory
A theory stating that the strength of a tendency to act in a certain way depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual.
85self-concordance
The degree to which people’s reasons for pursuing goals are consistent with their interests and core values.
86distributive justice
Perceived fairness of the amount and allocation of rewards among individuals.
87McClelland’s theory of needs
A theory that states achievement, power, and affiliation are three important needs that help explain motivation.
88self-efficacy theory
An individual’s belief that he or she is capable of performing a task.
89hierarchy of needs
Abraham Maslow’s hierarchy of five needs—physiological, safety, social, esteem, and self-actualization—in which, as each need is substantially satisfied, the next need becomes dominant.
90self-determination theory
A theory of motivation that is concerned with the beneficial effects of intrinsic motivation and the harmful effects of extrinsic motivation.
91job engagement
The investment of an employee’s physical, cognitive, and emotional energies into job performance.
92motivation
The processes that account for an individual’s intensity, direction, and persistence of effort toward attaining a goal.
93promotion focus
A self-regulation strategy that involves striving for goals through advancement and accomplishment.
94interpersonal justice
The degree to which employees are treated with dignity and respect.
95management by objectives (MBO)
A program that encompasses specific goals, participatively set, for an explicit time period, with feedback on goal progress.
96organizational justice
An overall perception of what is fair in the workplace, composed of distributive, procedural, informational, and interpersonal justice.
97profit-sharing plan
An organization-wide program that distributes compensation based on some established formula designed around a company’s profitability.
98task identity
The degree to which a job requires completion of a whole and identifiable piece of work.
99job enrichment
Adding high-level responsibilities to a job to increase intrinsic motivation.
100piece-rate pay plan
A pay plan in which workers are paid a fixed sum for each unit of production completed.
101job rotation
The periodic shifting of an employee from one task to another
102participative management
A process in which subordinates share a significant degree of decision-making power with their immediate superiors.
103flexible benefits
A benefits plan that allows each employee to put together a benefits package tailored to his or her own needs and situation.
104skill variety
The degree to which a job requires a variety of different activities.
105employee involvement and participation (EIP)
A participative process that uses the input of employees to increase employee commitment to organizational success.
106feedback
The degree to which carrying out the work activities required by a job results in the individual obtaining direct and clear information about the effectiveness of his or her performance.
107motivating potential score (MPS)
A predictive index that suggests the motivating potential in a job.
108bonus
A pay plan that rewards employees for recent performance rather than historical performance.
109employee stock ownership plan (ESOP)
A company-established benefits plan in which employees acquire stock, often at below-market prices, as part of their benefits.
110task significance
The degree to which a job has a substantial impact on the lives or work of other people.
111employee recognition program
A plan to encourage specific employee behaviors by formally appreciating specific employee contributions.
112job characteristics model (JCM)
A model proposing that any job can be described in terms of five core job dimensions: skill variety, task identity, task significance, autonomy, and feedback.
113flextime
Flexible work hours.
114autonomy
The degree to which a job provides substantial freedom and discretion to the individual in scheduling the work and in determining the procedures to be used in carrying it out.
115variable-pay program
A pay plan that bases a portion or all of an employee’s pay on some individual and/or organizational measure of performance.
116merit-based pay plan
A pay plan based on performance appraisal ratings.
117job design
The way the elements in a job are organized.
118telecommuting
Working from home at least 2 days a week through virtual devices that are linked to the employer’s office.
119job sharing
An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job.
120relational job design
Constructing jobs so employees see the positive difference they can make in the lives of others directly through their work.
121representative participation
A system in which workers participate in organizational decision making through a small group of representative employees.