Bus 2000 test 1

114 flashcardsby TiredofBus2000
Study these flashcardsFree · spaced repetition · iPhone, Android, Mac & web

All cards

1
5 Main Business Disciplines
Managerial economics; micro/macro, Accounting/Finance, Marketing and behavioral science, Computer Information systems/operational research, Management/organizational behaviour
2
5 Pillars of Business
Ethical decision making, Communication skills, Quantitative analytical skills, Information literacy competencies, Global business/management
3
Ethics
Society's accepted standards of moral behavior; behaviors accepted by society as right rather than wrong
4
Three Questions for Ethical Decisions
1. Is my proposed action legal? (Legal is not always ethical) 2. Is it balanced? (Is it fair) 3. How will it make me feel about myself?
5
Compliance+based Ethics Codes
Ethical standards that emphasize preventing unlawful behavior by increasing control and by penalizing wrongdoers
6
Integrity+based Ethics Codes
Ethical standards that define the organization's guiding values, create an environment that supports ethically sound behavior, and stress a shared accountability among employees
7
Difference between Compliance+based and Integrity+based Ethics Codes
Integrity + focus on what is right; Compliance + focus on what is legal
8
4 Main Frameworks of Business Ethics
Rightsesponsibilities (duties), Relationships (fair systems), Results (goals), Reputation (virtues)
9
Rights/Responsibilities in Business Ethics Framework
To be honest and responsibly carry out duties that you are obligated to. Example
10
Relationships (Fair Systems) in Business Ethics Framework
Focused on how you interact with people and how you treat others. Example
11
Results (Goals) in Business Ethics Framework
Focused on utilitarianism, doing the greatest good for the most amount of people. Example
12
Utilitarianism
Greatest good for the greatest amount of people, cost and benefit analysis
13
Reputation (Virtues) in Business Ethics Framework
Focused on people standing out as virtuous and building trusting relationships. Example
14
Top Ethical Issues
Improper accounting practices, Deceptive sales/marketing practices, Conflict of interest
15
Factors Affecting Business Behaviour
Individual, Organizational, Environmental
16
6 Steps to Improve Business Ethics
1. Top management must adopt and unconditionally support an explicit corporate code of conduct. 2. Employers must understand that expectations for ethical behavior begin at the top and that senior management expects all employees to act accordingly. 3. Managers and others must be trained to consider the ethical implications of all business decisions. 4. Whistleblowers (insiders who report illegal or unethical behavior) must feel protected from retaliation. 5. Outsiders such as contractors, distributors, and customers must be told about the ethics programs. 6. The ethics code must be enforced with timely action if any rules are broken.
17
Whistleblower
An employee who exposes unethical or illegal conduct
18
Corporate Social Responsibility
Form of intentional private business self
19
regulation which aims to contribute to societal goals of a philanthropic, acicist, or charitable nature by engaging in or supporting volunteering or ethically oriented practices.
20
Dimensions of Social Responsibility
Corporate philanthropy, Corporate social initiatives, Corporate responsibility, Corporate policy
21
Corporate Philanthropy
The dimension of social responsibility that includes charitable donations
22
Corporate Social Initiatives
Enhanced forms of corporate philanthropy directly related to the company's competencies
23
Corporate Responsibility
The dimension of social responsibility that includes everything from hiring minority workers to making safe products
24
Corporate Policy
The dimension of social responsibility that refers to the position a firm takes on social and political issues
25
Rights of Customers According to JFK
1. Right to safety 2. Right to be informed 3. Right to choose 4. Right to be heard
26
Insider Trading
An unethical activity in which insiders use private company information to further their own fortunes or those of their family and friends
27
Responsibilities That Businesses Have to Stakeholders
Fairness, Honesty, Timely action, Appropriate compensation, Corporate philanthropy
28
Social Audit
A systematic evaluation of an organization's progress toward implementing socially responsible and responsive programs
29
Who Normally Performs Social Audits? 1. Socially conscious investors 2. Socially conscious research organizations 3. Environmentalists 4. Union officials 5. Customers
30
Business
Any activity that seeks to provide goods and services to others while operating at a profit
31
Profit
A financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something. Profit = Revenue + Expense
32
Revenue
Total money business takes in by selling goods and services
33
Goods
Tangible objects that can be manufactured or produced for resale
34
Services
Intangible activities that are performed by other people for money; productive acts that satisfy economic wants
35
Standard of Living
The amount of goods and services people can buy with the money they have
36
Quality of Life
The general well+being of a society in terms of its political freedom, natural environment, education, health care, safety, amount of leisure, and rewards that add to the satisfaction and joy that other goods and services provide.
37
Goals of Business
1. Make profit 2. Provide goods/services 3. Satisfy standards of living
38
Non+profit Organization
An organization whose goals do not include making a personal profit for its owners or organizers but rather make profit for the organization to reinvest into the chosen cause
39
Employment
Working for an employer, who can dictate when, where, and how the employee will perform their job.
40
Entrepreneurship
Accepting the risk of starting and running a business.
41
Risk
The chance an entrepreneur takes of losing time and money on a business that may not prove profitable
42
Stakeholders
All the people who stand to gain or lose by the policies and activities of a business and whose concerns the business needs to address.
43
Who are stakeholders? Customers, Employees, Stockholders, Suppliers, Dealers, Community Members, Media, Elected Officials, Bankers, Environmentalists
44
Outsourcing
The contracting of other companies to do some or all of the functions of the firm
45
What are examples of outsourcing? Call centers, Manufacturing in China, Hiring a marketing firm
46
Why do businesses outsource? Companies use outsourcing to cut labor costs, including salaries for their personnel, overhead, equipment, and technology. Outsourcing is also used by companies to dial down and focus on the core aspects of the business, spinning off the less critical operations to outside organizations.
47
Factors of Production
Land, Labor, Capital, Entrepreneurship, Knowledge
48
Which is the most important factor of production? Knowledge
49
Business Environment
The setting in which business operates. The five key components are
50
The Economic & Legal Business Environment
Influences people's willingness to start a new business with taxation, government policies, and regulations playing a crucial role.
51
Technological Business Environment
Forces that create new technologies, creating new product and market opportunities
52
Productivity
The quantity of goods and services produced from each unit of labor input
53
E=commerce
The buying and selling of goods over the internet
54
Database
A collection of organized data that allows access, retrieval, and use of data
55
Competitive Environment
The immediate environment surrounding a firm; includes suppliers, customers, rivals, and the like. Companies must be flexible to change to meet customer needs/wants, and successful organizations must listen to feedback and adjust practices accordingly.
56
Empowerment
Giving frontline workers the responsibility, authority, freedom, training, and equipment they need to respond quickly to customer requests
57
Social Environment
The entire human environment, including interaction with others. Example
58
parent households causing companies to expand PFL
59
Global Environment
The set of global forces and conditions that operate beyond an organization's boundaries but affect a manager's ability to acquire and utilize resources. Example
60
Economics
The study of how society chooses to employ resources to produce goods and services and distribute them for consumption among various competing groups and individuals. How society allocates scarce resources
61
Macroeconomics
A part of economics that looks at the operation of a nation's economy as a whole. Example
62
Microeconomics
Part of economics that looks at the behavior of people and organizations in particular markets. Example
63
Resource Development
The study of how to increase resources and create the conditions that will make better use of those resources
64
4 "Whats" of an Economic System
1. What is produced? 2. What amount is produced? 3. What is the method of output distribution? 4. What is the rate of economic growth?
65
Three Economic Systems
1. Capitalism 2. Socialism 3. Communism
66
Capitalism
An economic system based on private property and free enterprise.
67
Socialism
A system in which society, usually in the form of the government, owns and controls the means of production.
68
Communism
A theory or system of social organization based on the holding of all property in common, actual ownership being ascribed to the community as a whole or to the state.
69
State Capitalism
A combination of freer markets and some government control
70
Under Free+market Capitalism, people have four basic rights
1. Right to own property 2. Right to own a business and keep all business profit 3. The right to freedom of competition 4. The right to freedom of choice
71
Characteristics of Free Market Capitalism
Price and demand are determined by buyers and sellers negotiating
72
Supply
The quantity of products that manufacturers or owners are willing to sell at different prices at a specific time
73
Demand
The quantity of a good or service that consumers are willing and able to buy
74
Law of Supply
Tendency of suppliers to offer more of a good at a higher price
75
Law of Demand
Consumers buy more of a good when its price decreases and less when its price increases
76
Market Price
The price determined by supply and demand
77
4 Degrees of Competition
1. Perfect Competition 2. Monopolistic Competition 3. Oligopoly 4. Monopoly
78
Perfect Competition
The degree of competition in which there are many sellers in a market and none is large enough to dictate the price of a product. Example
79
Monopolistic Competition
A market structure in which many companies sell products that are similar but not identical. Example
80
Oligopoly
A market structure in which only a few sellers offer similar or identical products. Example
81
Monopoly
A market in which there are many buyers but only one seller. Example
82
Key Economic Indicators
GDP, unemployment rate, price indexes
83
Gross Domestic Product (GDP)
A measurement of the total goods and services produced within a country.
84
What is not included in GDP? Intermediate goods, nonproduction transactions, non
85
market and illegal activities
86
What influences GDP? A major influence is productivity of the workforce as well as fortunes of large firms
87
What does GDP show? What factors are performing
88
Unemployment Rate
The percentage of the labor force that is unemployed
89
Inflation
A general rise in the prices of goods and services over time which decreases the purchasing power of people.
90
Consumer Price Index (CPI)
A measure of the overall cost of the goods and services bought by a typical consumer. Example
91
Producer Price Index (PPI)
An average of the prices received by producers of goods and services at all stages of the production process
92
The #1 source of revenue for the federal government
Federal income taxes
93
Free Trade
The movement of goods and services among nations without political or economic barriers
94
Why do countries trade? Trade allows countries to consume goods and services exceeding their production possibilities curve
95
Why is trade important to an economy? Trade is an engine of growth that creates jobs, reduces poverty, and increases economic opportunity. Trade keeps our economy open, dynamic, and competitive.
96
Comparative Advantage Theory
Theory that states that a country should sell to other countries those products that it produces most effectively and efficiently, and buy from other countries those products that it cannot produce as effectively or efficiently
97
Absolute Advantage
The advantage that exists when a country has a monopoly on producing a specific product or is able to produce it more efficiently than all other countries.
98
Balance of Trade
The difference between a country's total exports and total imports
99
Trade Surplus
When a country exports more than it imports (favorable)
100
Trade Deficit
Situation in which a country imports more than it exports (unfavorable)
101
Balance of Payments
The difference between the amount of money that comes into a country and the amount that goes out of it
102
Dumping
Selling products in a foreign country at lower prices than those charged in the producing country
103
Why do countries do dumping? The biggest advantage of dumping is the ability to flood a market with product prices that are often considered unfair. Another is to regulate surplus or gain a foothold in a new market.
104
Foreign Direct Investment (FDI)
Investment made by a foreign company in the economy of another country.
105
What is an example of Foreign Direct Investment (FDI)? An example would be McDonald's investing in an Asian country to increase the number of stores in the region. Here, a business enters a foreign economy to strengthen a part of its supply chain without changing its business in any way.
106
Offshore Manufacturing
The relocation of a factory to another country, usually where materials and/or labor are cheaper
107
What is an example of a customized global strategy? McDonalds creating a custom menu in a specific country.
108
What is an example of a standardized global strategy? CocaCola keeping all branding, marketing, etc the same no matter what county they are in.
109
Modes of Entry into International Markets
+Indirect Importing and Exporting + Direct Importing and Exporting+ Licensing and Franchising+ Joint Ventures + Direct Ownership/Foreign Direct Investment
110
Mercantilism
An economic policy under which nations sought to increase their wealth and power by obtaining large amounts of gold and silver and by selling more goods than they bought. Maximize exports and minimize imports
111
Tariff
A government tax on imports or exports
112
Import Quota
A limit on the number of products in certain categories that a nation can import
113
Non+tariff Barriers
Non+tax methods of increasing the cost or reducing the volume of imported goods
114
What are examples of non+tariff barriers? 1. Quota 2. Embargo 3. Sanction


Study all 114 cards for free