1Persuasion
A process by which a message induces change in a beliefehavior/attitude
2(Aristotle) 3 modes of persuasion
1)Ethos
2)Logos
3)Pathos
3(Aristotle) Ethos
Apeal to authority or credibility
Example: "I'm trustworthy" trusting because they have a good reputation or similar views to you
4(Aristotle)Logos
Appeal to logic
(getting an audiance to think)
5(Aristotle) Pathos
Apeal to emotions or values
62 different routes of persuasion
1)Central route
2)Peripheral route
7Central route of persuasion
Logos based
When interested people focus on the arguements themselves and are convinced simply by the arguments
8Peripheral route of persuasion
Pathos and ethos based
When people are influenced by outer factors instead of arguements (the speaker looks nice, speaks well, etc)
9Development of a persuasion
Arguement -> Comprehension -> Belief -> remember -> Act
10Does credibility increase or decrease overtime?
decrease
11(Robert Cialdin) 7 principles of persuasion
1)Authority
2)Liking (attractiveness)
3)Social proof
4)Reciprocity
5)Consistency
6)Scarcity
7)Unity
12(Robert Cialdin-7 principles of persuasion) Social proof
Allowing others to show how they feel/think
13(Robert Cialdin-7 principles of persuasion) Reciprocity
People feel obligated to repay what they recieve
14(Robert Cialdin-7 principles of persuasion) Consistency
People are more likely to show up if something is consistant
Example: People are more likely to show up to a household commitment because it is the same every week
15(Robert Cialdin-7 principles of persuasion) Scarcity
We don't want to miss an opportunity
(highlighting what we could be missing-FOMO)
16(Robert Cialdin-7 principles of persuasion) Unity
People are more likely to say yes when they see you as one of them
17Idiosyncrasy credits
Interpersonal credits that a minority gains by going along with the majority
Example: being a chill RA, then cracking down and now everybody listens cause you have "built up enough credits"
18How can you loose idiosyncrasy credits?
By deviating from the group, or making mistakes
19Attitude formation
If we are initially persuaded by the peripheral route, then we want to continue using the peripheral route for all other arguements
20Foot in the door technique
When we commit a little bit to something and it turns into a bigger commitment
Example: Asking to sign a safe driving pettition, then asking to put a sign about it on their lawn. If they say yes to the first one, they are more likely to say yes to the second one.
21Low balling technique
Convincing somebody to agree to a low price, then raising the price at the last minute and the person still pays it
22Door in the face technique
After somebody turns down a large request, you are more likely to accept a smaller one
Example: Charity asks for a thousand dollars, you say no. Then when the charity asks for five hundred, and you say yes
23A really good arguement will include what?
Both sides of the arguement in the answer
Example: "Yes....But what about this as well?"
24Strongman arguement
Answering an arguement as if you already know the answer
25Privacy effect
The first arguement is remembered the most
26Recency effect
The last arguement is remembered the most
27Channel of communication
The way a message is delivered
Example: message delivered verballyy letters/tv/etc
28What makes us remember messages in channels of communication better?
When we participate in the channel of communication
29What makes us remember messages in channels of communication less?
When we are just listening or watching the channel of communication
30Order of persuasion from most to least
1)Face to face
2)Videos
3)Audio
4)Written
31Order of persuasion from least to most
1)Written
2)Audio
3)Videos
4)Face to face
322 main things to consider when talking to an audiance
1)Age: what gen they are
2)Thoughtfulness: how well they think things through
332 explanations for how age effects persuasion
1)Life cycle
2)Generational
34Life cycle explanation of how age effects persuasion
Attitudes change as people grow older
35Generational explanation of how age effects persuasion
Attitudes do not change as people grow older
36Attitude inoculation
When you slowly expose others to weak attacks upon their attitudes so that when stronger attacks come, they will have reputations available
Example: Inogulating children against smoking. Telling a child "what if someone asks you to eat a candy you don't want, then they call you mean for saying no?" Then the child learns to say no even with peer preasure. When in the future someone asks them if they want a cigarette, the child has an easier way of saying no cause they have already been trained.
37Counter arguement
Looking at ways an arguement might be wrong
38Groups consist of...
More than two people
39Social facilitation
You behave even more like something when you are in a group
Example: If you talk a lot, when you are in a group, you talk even more. If you are normally quiet, you get quieter in a group
40Crowding
Being in a crowd and being around the crowd produce the same amount of arousal (both produce stimulation)
Example: 1st fridays-you are not part of that large crowd, but you are among them
41Evaluation apprehension
concern for how others are evaluating us
42Social loafing
When we are in a group, we have a tendency to put in less effort when they pool their effort together to a common goal than when they have individual goals
Example: Group projects-those who don't do much and expect others to pick up the slack
Example 2: When your work is going to be shown to the company, you are more likely to do a better job
43Deindividualization
Our loss of self awareness-you tend to go farther when you aren't being watched
Example: Commenting on a youtube saying things you wouldn't normally say in person
44Arousing and distracting increases when a group does what?
Oppressive outbursts
Example: Chanting in a crowd
45Group polorization
When the group intensifies or affirms our opinions(Mob rule)
Example: You are Catholic, go to Franciscan and hang out with more Catholics and the Catholic part of you gets affirmed
Example: You see someone run a red light, and you weren't sure if the light was red. You talk to someone else who aslo saw it happen, and they also think the man ran the red light. You are now convinced he did run the light.
46Risky shift phenomenon
Our dissuasions tend to be riskier after group discusions
Example: Should Zack invest in that new stock? Bahavior shifts depending on the discussion he has with friends
47Accentuation effect (in schools)
Self segragation-naturally drawn to those of us with similar interests and traits
48Informational influence
Desire to be liked
49Normative influence
The desire to be liked/accepted
50Group think
We overlook potential problems in the pursuit of a group's ideals
518 symptoms of group think (things that point out you may be part of group think)
1) Illusion of involnerability
2) Unquestioned belief in the group's morality
3)Rationalization
4)Stereotyped views of opponants
5)Conformity preasure (preasure to conform)
6)Self sensorship (don't feel as if we can say what we want)
7) Illusion to unanimity (it seems as if it's a unanimous opition)
8)Mind guards (protect group members information that may contradict the group's opinions)
52Solitary brainstorming
Break away from group think, then come back and discuss
53Task leadership
Leader that organizes work
543 types of leadership
1)Task leadership
2)Social leadership
3)Transformation leadership
55Social leadership
Builds teamwork, mediates conflict, and offers support
56Transformational leadership
Leader has a vision or inspiration and tries to fulfill it
57Prejudice
Preconcieved negative judement of a group and it's individual members
58Discrimination
Unjustified negative behavior towards a group or its members
59Stereotype
Beliefs about the personal attributes of a group of people
60Dual attitude system
We can have different explicit attitudes and implicit attitudes towards the same thing
61Explicit attitude
Conscious attitude toward a certain thing
62Implicit attitude
Unconscious attitude toward a certain thing
63Patronization
to adopt an air of condescension toward something/someone
Example: "good for you!"
64Gender stereotypes
Beliefs of how men and women behave
65Displaced agression/scapegoating
When we are frustrated and don't know why, then we redirect our feelings towards something else
66Social identity
The "we" aspect of our self concept
(who we are in the context of the world)
Example: I am Catholic, or I am from ____________ household
673 points of social identity theory
1)We categorize people (we put people in groups-religion/schoolace/etc)
2)We identify with certain groups and gain self esteem by doing so
3)We compare our groups favorably to other groups
68Ingroup
"us" those who share an identity
69Outgroup
"Them" group that is distinctively different from those in the ingroup
70Ingroup bias
Tendency to favor one's own group
71Schema
A cognative framework that helps us organize and interpret information
72Heuristic
Mental shortcuts that help us when we are faced with a decusion
73Outgroup homogeneity effect
Outgroup members are more similare to each other than ingroup members
"not like other girls"
74Own-race bias
Tendancy to more accuratly recognise faces of their own race
75Just world phenomenon
People believe that the world is just therefore people get what they deserve and deserve what they get
76Self perpetuating pre-judgements
Our prejudgements are perpetuated when a member of the group behaves as expected or we interpret/explain away contradictory behavior to our prejudgment
Example: We think AMDG guys are jerks, so when an AMDG man is a jerk to you, it reenforces this judgement
77Subtyping
Ecception to the rule when you are grouping people
Example: He's not biggoted, so he must be a wierd Catholic
78Subgrouping
Forming a new group to fit acception to rules
Example: not biggoted, so he must be a liberal Catholic
79Self-fulfilling prophesy (discrimination)
The person being discriminated gets treated in a way that the assumption of the discriminator is affirmed
Example: Interviewer expects african to be incompetant, so he treats the job interview differently. When the african fails, his idea is enforced that africans are incompetant
80Stereotype threat
Concern that one will be treated discriminatingly
Example: When placed in a room when everyone expects you to fail, and you know it, you will do worse