1How the patient experiences all
aspects of a condition
patient perspective
2How we organize our interview,
elicit important information and
interpret what the patient tells us
physician perspecitive
3● allows you to mentally tick off the pieces of information you need as the
patient tells their story
● this information will not come from the patient in the order you need to
document (SOAP note) or present it (Oral Case Presentation
attentive listening
4● paying attention to the patient’s story/message/perspective
● an active awareness/integration of verbal and non-verbal clues
● asking questions that ensure you understand the message
● mentally juggling the aspects of the conversation, so that your
comments/questions uniquely reflect what you’ve been hearing and
listening throughout the conversation
● what the patient says should influence what you say*
active listening
5parts of the sequence of the interview
Greeting
● Establish Rapport
● Establish Agenda
● Invite the Patient’s Story
● Identify and Respond to Emotional Cues
● Expand and Clarify the Patient’s Story
● Generate and Test Diagnostic Hypothesis
● Create a Shared Understanding of the Problem
● Negotiate a Plan
● Planning for Follow-Up and Closing
6explain NURSE
(NURSE)
Name Emotion – so the patient knows you heard
I.e. “I wonder if you are feeling ...?”
Understanding – what they are experiencing
I.e. “I can understand how that might upset you.”
Respect – respect the patient’s challenge
I.e. I am impressed with how well you handled this.”
Support (Reassurance) – will support patient through the challenge
I.e. “Please let me know how I can help you.”
Explore – any other confounding emotions/feelings
7types of patient histories
focused and comprehensive
8• New patients
• Provides fundamental and personalized
knowledge about the patient
• Strengthens the clinician-patient
relationship
• Helps identify or rule out physical
causes related to the patient concerns
• Provides baseline for future
assessments
• Creates a platform for health promotion
through education and counseling
• Develops proficiency in the essential
skills of physical examination
comprehensive history
9• Is appropriate for established patient,
especially during routine or urgent
care visits –”problem-orientated”.
• Addresses focused concerns or
symptoms
• Assesses symptoms restricted to a
specific body systems
• Applies examination methods
relevant to assessing the concern or
problem as precisely and carefully as
possible
focused history
10the seven components of adult health history
• Identifying Data and Source of the history
• Chief Complaint(s)
• History of Present Illness
• Past Medical History
• Medications, Allergies, Hospitalizations, Surgical History, OB/Gyn
• Social History
• Family History
• Review of Systems
11parts of a cage questionnaire?
Cut down: Have you ever felt you needed to Cut down on your drinking?
Annoyed: Have you ever been Annoyed by people criticizing your drinking?
Guilty: Have you ever felt Guilty about your drinking?
Eye-opener: Have you ever had a drink first thing in the morning (an Eye-opener) to steady your nerves or to get rid of a hangover?
12ringing in ears
tinnitus
15dysphagia
difficulty swallowing
16shortness of breath
dyspnea
17how to ask dyspnea on exertion
Do you ever get short of breath with
activity?
18how to ask orthopnea
“Do you have difficulty breathing when laying flat?”
19how do you ask paroxymal noctrnal dysnea
“Do you have difficulty breathing when laying flat?”
20bloody stool
hematochezia
21dark tarry stools
melena
22pain with urination
dysuria
23blood in urine
hematuria
24making at ight to urinate
nocturia
27itching of your skin
pruritis
28frail build - thin, poor muscle development, small bone structure
ectomorphic (asthenic)
29athletic-type, excellent muscle development, large bone structure
mesomorphic (sthenic)
30soft, round, high proportion of fat tissue, adequate muscle development
endomorphic
31accepted vital signs (x4)
temp, heart rate, repiratory rate, bp
32The amount of heat maintained by the body.
A measure of the ability of the body to generate heat, store it in the
tissues, and then dispose of it as necessary
body temperature
33most accurate sites to measure body temp
♦ Pulmonary artery
♦ Distal third of esophagus
♦ Rectum
♦ Urinary bladder (drug tests)
34 Plastic and shaped like a pencil
Display window at one end and the
temperature probe at the other end
Uses electronic heat sensor/thermo-resistor technology
Useful in the mouth, rectum, or axilla
Easy to use and easy to read

digital thermometer
35 Measure infrared radiation emission
Can be used from a distance
Tympanic membrane
Temporal Artery
infrared thermometer

37normal rectal/ear/temp artery temp
98.6
38normal axillary arter temp
98.6
40fever rectal/TM/teporal artery temp
100.4F
43hyperthermia temp
>106F
44A measure of cardiovascular function –
through the rate, rhythm and character of a peripheral pulsation.
pulse
45where is apical pulse auscultated
over heart
46where is central pulse located?
carotid or femoral a
47where is peripheral pulse located
brachial, radial, posterior tibial, dorsalis pedis
48STAND ALONG SIDE OF SUPINE PATIENT
FIRST, AUSCULTATE FOR BRUITS, IF PRESENT
DO NOT PALPATE
PLACE 2ND AND 3RD FINGERS ON THE THYROID
CARTILEGE
MOVE FINGERS LATERALLY UNTIL BETWEEN THE SCM
AND THE TRACHEA
PERFORM LOWER ON THE NECK AS NOT TO STIMULATE
THE CAROTID SINUS

carotid artery pulse
49how to assess pulse (calculation)
rate over 30 seconds x2
50>100 beats per minute
tachycardia
51<60 beats per minute
bradycardia
52how to rate pulse (scale numbers)
53An exaggeration of the normal variation in the amplitude of the pulse during
the inspiratory phase of respiration
-exaggeration of the normal drop in systolic BP during
inspiration - inspiratory fall in arterial pressure > 10mmHg (Palpable > 20mmHg)
-The “paradox” is that you appreciate a regular heartbeat by auscultation, yet
the palpated pulse is of variable strength or absent during inspiration
paradoxial pulse
54The measure of the brain’s ability to respond to the demands
for oxygen and gas exchange.
respiration rate
55normal adult respiratory rate
12-20per minute
56breath rate >20 per minute
tachypnea
57brath rate <12 per minute
bradypnea
59normal breathing
Chest moves approx. 1 inch on inhalation
♦ Length of inhalation = Length of exhalation
♦ No accessory muscle use
♦ Breathing is quiet
eupnea
60An increase in the effort of breathing
♦ Noisy
♦ Use of accessory muscles
♦ Nasal flaring
♦ Intercostal retractions
labored breathing
61Noisy breathing
♦ Rales
♦ Rhonchi
♦ Snoring
♦ Stridor
♦ Wheezing
♦ Gurgling
stertorous
62Difficult or labored breathing/shortness
of breath (SOB) that is inappropriate to the level of
exertion
♦ Subjective sensation of SOB
dyspnea
63Dyspnea that begins or increases with
recumbence
orthopnea
64Sudden onset of
dyspnea after a period of sleep
paroxysmal nocturnal dyspnea
65increased depth of breathing
hyperapnea
66shallow breaths or diminished breathing
(often due to obstruction)
hypoapnea
67Self-limiting
♦ Sleep apnea: Breathing begins again as CO2
builds
♦ Periodic apnea of the newborn: A normal
condition with irregular pattern of rapid breathing
followed by short periods of apnea and
associated with REM sleep
♦ Reflex apnea: In response to noxious fumes
primary apnea
68breathimg starts only w/innervention
secondary apnea
69The measure of the force of blood within the arterial walls.
blood presure
70 the amount of pressure exerted
against the walls of the arteries when the left ventricle
contracts
systolic pressure
71the amount of pressure exerted
against the walls of the arteries when the left ventricle
is at rest
diastolic pressure
72a too small BP cuff will artificially _ BP
increase
73preferable BP position of a patient
Patient should be sitting, preferably with feet on
the floor, choose which arm (contraindications),
arm free of clothing, cuff at the level of the heart,
approx. 1 inch (2.5cm) above antecubital fossa
745 phases of korotkoff sounds
nitial 'tapping' sound (cuff pressure = systolic pressure)
sounds increase in intensity
sounds at maximum intensity
sounds become muffled
sounds disappear (diastolic pressure)
75hypotension criteria
Systolic BP < 90 mmHg
♦ Diastolic BP < 60 mmHg
♦ Sudden change > 30 mmHg from baseline
76Decrease in Systolic BP > 20 mmHg or Diastolic
BP > 10 mmHg within three minutes of standing
from a sitting or supine position
♦ Failure in one or more of the mechanisms
intended to maintain blood pressure with position
changes
orthostatic hypotension
77each SOAP note begins with (x2)
date and time, patient identifiers
78each SOAP note ends with
legible signature, appropriate title (OMS1)
79what does the subjective in SOAP begin wuth
CC:"patients own words"
-why they are there
80what comes after the CC in the S in a SOAP note
HPI in oaragraph form including pertinent info abt patient
81acronym to use when patuent has no drug allergies
NKDA
82acronym to use if patient has no allergies
NKA
83when would you ask an n depth sexual history?
Ask when it is related to the patient’s presenting
complaint
Ask during a comprehensive history
Ask when discussing disease prevention and
screening
Ask if the patient’s disease or medications have a
high prevalence of sexual dysfunction
84what are the 5 Ps of sexual health/sex history
Partners
Practices
Protection from STIs
Past history of STIs
Prevention of Pregnancy
857 attributes attributed to HPI (you NEED to ask with HPI)
• Timing: onset, duration, frequency, chronology
• Location (ask the patient to point to the area)
• Quality and Radiation
• Quantity or severity (Pain scale). Effect on lifestyle
• Factors that aggravated (precipitated) or relieved (palliated) the symptom
• Setting – in which symptoms occur (temporal/context)
• Associated symptoms (manifestations)