1Milgram's aim
To investigate whether ordinary people would obey an authority figure when instructed to carry out actions that appeared to harm another person.
2Milgram's sample
40 male volunteers aged 20–50 from the New Haven area of the USA. They responded to advertisements or direct mail and received \$4.50.
3Sampling method
Self-selected volunteer sampling. Participants chose to take part after seeing an invitation.
4Study setting
The experiment took place at Yale University which gave the procedure an appearance of scientific authority.
5Cover story
Participants were told the study investigated the effect of punishment on learning and memory.
6How were the roles assigned?
A rigged draw meant the real participant always became the teacher while Mr Wallace was a confederate pretending to be the learner.
7What was the experimenter's role?
A confederate in a technician's coat instructed the participant and used standardised verbal prompts when they hesitated.
8Procedure: essential sequence
Participant meets learner and experimenter → participant receives a sample 45 V shock → participant reads word pairs → learner gives scripted wrong answers → participant increases the apparent shock level → experimenter prompts them to continue → obedience is recorded.
9What did the teacher do?
The participant read word pairs and tested the learner. Each incorrect answer was followed by an apparent electric shock at the next level.
10What did the shock generator involve?
A fake generator with increasing voltage levels up to 450 V. The participant believed the learner was receiving shocks but the learner was not actually shocked.
11How did the learner respond?
The confederate followed a planned sequence of protests that became increasingly concerning and eventually stopped responding.
12What should I mention about the learner's protests?
Describe the escalation from discomfort to strong protest and then silence. Exact voltage-by-voltage labels are unnecessary unless a question specifically asks for them.
13What happened when the participant hesitated?
The experimenter used a standardised sequence of verbal prods to encourage continuation. A participant who continued to refuse after the final prod was allowed to stop.
14What is the minimum useful procedure answer?
The participant was the teacher and a confederate was the learner. After each wrong answer the teacher administered an apparently stronger shock. The learner protested according to a script and the experimenter prompted the teacher to continue. The shocks were fake and obedience was measured by the maximum level administered.
15Key result
26 out of 40 participants (65%) continued to the maximum apparent shock of 450 V.
16What did all participants do?
All 40 participants continued to at least the 300 V level in the baseline study.
17What did psychiatrists predict?
They predicted that only around 0.1% of participants would reach the maximum shock level.
18What is the main conclusion?
People may obey an authority figure even when the instruction conflicts with their conscience and appears to harm another person.
19What does obedience mean?
Following an instruction from a person perceived to have authority.
20What is a confederate?
A person working with the researcher who pretends to be an ordinary participant or another person in the study.
21G - Generalisability: limited sample
Point: The sample may not represent everyone. Evidence: It consisted of 40 male volunteers from one US area. Explain: Gender and cultural differences could affect obedience. Link: The findings may not generalise to all people or societies.
22G - Generalisability: counterpoint
Point: The sample included men from varied occupational backgrounds. Evidence: Participants were not all from one occupation. Explain: This gives some variation within the sample but does not solve the limitations of its size and composition. Link: Generalisability remains limited.
23R - Reliability: standardisation
Point: The procedure was highly standardised. Evidence: The task and experimenter's prompts followed a consistent procedure. Explain: Researchers can repeat the procedure and compare results. Link: This supports reliability, although repeatability does not prove that obedience is identical across settings.
24A - Application: real-world obedience
Point: The study helps explain obedience to authority in real life. Evidence: Participants continued despite believing another person was being harmed. Explain: People may follow instructions because they trust authority or feel pressure to comply. Link: This can help explain harmful obedience in institutions, although the laboratory task differs from many real situations.
25A - Application: limitation
Point: Applying the findings directly to real life is difficult. Evidence: Participants were in a controlled university experiment rather than a real emergency or workplace. Explain: Real-life stakes and relationships may change behaviour. Link: The study suggests possible mechanisms but cannot predict every real-world situation.
26V - Validity: controlled procedure
Point: The controlled setup supports confidence that participants' behaviour was observed under consistent conditions. Evidence: The task and prompts were standardised. Explain: Differences in the procedure were reduced. Link: This supports procedural control but does not prove that the study measured everyday obedience perfectly.
27V - Validity: artificial task
Point: The task may lack ecological validity. Evidence: Participants were in a staged learning experiment rather than an ordinary social situation. Explain: They might behave differently outside a laboratory. Link: The findings may not fully reflect obedience in everyday life.
28V - Validity: demand characteristics
Point: Participants may have guessed the purpose or suspected the shocks were fake. Evidence: The setting and learner's reactions could make the situation seem unusual. Explain: Their behaviour may have been influenced by what they thought the researcher expected. Link: This could weaken the validity of the obedience measure, although suspicion cannot be assumed for every participant.
29V - Validity: counterpoint
Point: The learner's increasingly strong protests created a clear conflict between obeying and refusing. Evidence: Participants had to decide whether to continue despite apparent distress. Explain: This made obedience under moral pressure observable. Link: The task captured an important aspect of obedience even if it was artificial.
30E - Ethics: deception and consent
Point: Participants were deceived about the real purpose and the shocks. Evidence: They believed they were studying learning and memory and that the learner could be shocked. Explain: They could not make a fully informed decision about the true procedure. Link: This raises concerns about informed consent.
31E - Ethics: psychological harm
Point: The study risked causing distress. Evidence: Some participants displayed signs of tension during the procedure. Explain: Believing they might be harming another person could cause psychological discomfort. Link: This raises concerns about protection from harm.
32E - Ethics: right to withdraw
Point: The experimenter's prompts could make withdrawal feel difficult. Evidence: Participants were repeatedly encouraged to continue when they hesitated. Explain: They may have felt pressured to obey rather than freely leave. Link: This raises concerns about the right to withdraw.
33E - Ethics: counterpoint
Point: The study's deception could be defended as helping investigate genuine obedience. Evidence: Knowing the true aim in advance could have changed participants' behaviour. Explain: Concealing the aim made the situation more realistic to participants. Link: This explains the methodological rationale but does not remove the ethical concerns.
34Why might people obey in Milgram's study?
They may perceive the experimenter as legitimate authority and assume responsibility lies with that authority figure rather than themselves.
35How might a prestigious institution affect obedience?
A respected institution may increase trust in the authority figure and make instructions seem legitimate.
36How might divided responsibility affect obedience?
If someone believes the authority figure is responsible for the consequences they may feel less personally accountable.
37How might gradual escalation affect obedience?
Small increases in the apparent harm may make each next step easier to accept than one extreme instruction at the beginning.
38How could the study apply to a workplace scenario?
An employee may follow a manager's questionable instruction because the manager has authority and the employee feels pressure to comply.
39How could the study apply to a school scenario?
A student may obey a teacher or headteacher because they see the person as an authority figure. The strength of the link depends on the specific situation.
40How could someone resist obedience?
They could recognise personal responsibility question the authority's instruction and refuse to continue.
41What should I prioritise when revising Milgram?
Know the aim sample and sampling method the procedure sequence the 65% result and at least one strong PEEL point for each relevant GRAVE category.
42What details can usually be compressed?
Exact switch labels every voltage in the learner's protest sequence and memorising the experimenter's prods word for word. Keep exact details only when the question specifically requires them.
43What is the main aim of Milgram's variations?
To investigate how situational factors affect obedience by changing features of the original experiment.
44Variation 7: absent authority
Experimenter leaves the room; participants can contact him by telephone. Only 22.5% obeyed to 450 V compared with 65% in the baseline.
45Variation 7: conclusion
Physical presence of an authority figure increases obedience because participants may feel less pressure to comply when the authority is absent.
46Variation 10: Bridgeport
The study moved from prestigious Yale to a run-down office. Full obedience fell from 65% to 47.5%.
47Variation 10: conclusion
The prestigious setting may increase obedience by making the authority seem more legitimate, but it is not the only influence.
48Variation 13: ordinary authority
The experimenter left and an ordinary-seeming confederate suggested increasing the shocks. Only 20% obeyed to 450 V.
49Variation 13: conclusion
People are less likely to obey when instructions come from someone without clear formal authority.
50Variation 13a: bystander
Participants who rebelled in Variation 13 watched a confederate administer the shocks instead. 11 out of 16 allowed the confederate to reach 450 V.
51Variation 13a: conclusion
People may refuse to carry out harmful actions themselves yet allow someone else to do them, suggesting personal involvement matters.
52Variation 5: empathy
The learner mentioned a heart condition and complained of chest pains at 150 V. More participants stopped at this point than in the baseline.
53Variation 8: women
Using a sample of 40 women produced the same 65% full-obedience rate as the baseline male sample.
54What is the key comparison in Variation 7?
Obedience fell to 22.5% when the experimenter left, supporting the importance of the authority figure's physical presence.
55What is the key comparison in Variation 10?
Obedience fell from 65% at Yale to 47.5% in Bridgeport, suggesting institutional prestige affects obedience.
56What is the key comparison in Variation 13?
Full obedience fell to 20% when an ordinary-seeming person suggested increasing the shocks instead of the experimenter directing the task.
57Evaluation: strength of the variations
Point: They provide evidence that obedience depends on the situation. Evidence: Full obedience changed across conditions, from 65% in the baseline to 22.5% in Variation 7. Explain: This suggests that obedience is not simply a fixed personality trait. Link: The variations support a situational explanation of obedience.
58evaluation: validity (milgram variations)
Point: Some variations changed several features at once. Evidence: In Variation 13 the experimenter left and another person suggested the shocks. Explain: The drop in obedience may not be due solely to the change in authority status. Link: Conclusions about individual factors should be cautious.
59Evaluation: ecological validity
Point: The findings may not transfer perfectly to everyday life. Evidence: Participants took part in an artificial experiment involving fake shocks. Explain: Real-life relationships and consequences differ. Link: The variations suggest how authority can influence behaviour but cannot predict every real situation.
60Evaluation: ethics
Point: Participants were deceived and could experience distress. Evidence: They believed the learner might be receiving harmful shocks. Explain: This raises concerns about informed consent and protection from harm. Link: The variations share important ethical problems with the baseline study.
61AO2: absent authority
If a supervisor leaves employees unsupervised they may feel more able to question or ignore an instruction.
62AO2: institutional prestige
Someone may be more willing to trust an instruction from a respected institution than from an unfamiliar organisation.
63AO2: ordinary authority
A person may challenge a colleague's questionable suggestion more readily than a direct instruction from their manager.
64AO2: bystander effect in Variation 13a
A person may refuse to do something unethical themselves but fail to intervene when someone else does it.
65AO2: empathy variation
A person may be more likely to refuse an instruction when the possible harm to another person becomes personally salient.
66Milgram variations: minimum revision checklist
Know the change and result for Variations 7 10 and 13; know what Variation 13a adds; learn one overall evaluation point about situational evidence and one limitation about changing multiple factors.
67Bickman (1974): aim and method
Conducted a field experiment in New York using male actors dressed as a security guard a milkman or a person in ordinary clothes. They asked members of the public to follow simple instructions.
68Bickman (1974): key result
The security guard was obeyed on 76% of occasions the milkman on 47% and the ordinary-dressed person on 30%.
69Bickman (1974): conclusion
People are more likely to obey someone who appears to have higher status or legitimate authority.
70How does Bickman support Milgram's Variation 13?
Bickman's guard received more compliance than the ordinary-dressed person. This supports the idea that perceived authority and status affect whether people follow instructions.
71Bickman (1974): strength
Point: The study took place in a real public setting. Evidence: Actors gave instructions to members of the public. Explain: Behaviour was less artificial than obedience in a laboratory task. Link: This strengthens the real-world relevance of the finding that visible authority cues affect compliance.
72Bickman (1974): limitation
Point: Clothing may not have been the only factor affecting compliance. Evidence: The guard milkman and ordinary-dressed actor differed in their overall appearance and implied roles. Explain: The results may reflect several status cues rather than clothing alone. Link: The study supports perceived authority but does not isolate every cause.
73Hofling et al. (1966): aim and method
A field study in a hospital where a confederate posing as a doctor telephoned nurses and instructed them to administer twice the daily dose of a drug. The drug was harmless and fake.
74Hofling et al. (1966): key result
21 out of 22 nurses followed the doctor's instruction and attempted to administer the medication despite it breaking hospital rules.
75Hofling et al. (1966): conclusion
Nurses showed high obedience to a perceived authority figure even when the instruction conflicted with normal procedure.
76How does Hofling support Milgram?
Both studies found high obedience to an authority figure. Hofling's hospital setting suggests that obedience can occur in real institutions as well as a laboratory.
77Hofling (1966): strength
Point: The study has strong real-world relevance. Evidence: Nurses were contacted at work and asked to follow an instruction that conflicted with hospital policy. Explain: The situation resembled real professional decisions more closely than Milgram's laboratory task. Link: It supports the application of obedience research to institutions.
78Hofling (1966): ethical concerns
Point: The study used deception and created a potentially serious situation. Evidence: Nurses believed a doctor had ordered an excessive dose. Explain: This raises ethical concerns even though the drug was harmless and fake. Link: Realism must be balanced against participant welfare.
79Research evidence for Milgram's variations
Point: Bickman and Hofling provide supporting evidence that perceived authority affects compliance. Evidence: Bickman's security guard was obeyed more often than the ordinary-dressed person and 21 of 22 nurses followed Hofling's doctor's instruction. Explain: Both studies suggest people may comply with people they perceive as legitimate authority figures. Link: These findings strengthen the argument that situational authority can influence obedience.
80Demand characteristics and internal validity
Point: Participants may have responded to clues about what the experiment required. Evidence: Milgram's unusual laboratory task may have made some participants question whether the shocks were genuine. Explain: If participants were guessing the study's purpose their behaviour may not represent genuine obedience. Link: This creates a possible internal validity limitation although it does not prove that all participants disbelieved the setup.
81Baumrind (1964): ethical criticism
Point: Baumrind criticised Milgram's study for the stress and deception experienced by participants. Evidence: Participants believed they might be harming another person and some showed signs of distress. Explain: This challenges whether the study adequately protected participants from psychological harm. Link: The findings are influential but their ethical costs need consideration.
82Standardisation as an evaluation point
Point: Standardisation supports replicability. Evidence: Participants received the same apparatus and standardised verbal prods. Explain: Researchers can repeat the procedure and compare whether similar obedience levels occur. Link: This strengthens reliability but does not remove issues such as demand characteristics.
83Real-world application of obedience research
Point: Obedience research may help explain behaviour in institutions and historical events. Evidence: The research can be applied cautiously to schools hospitals workplaces and cases of destructive obedience. Explain: People may comply because they perceive authority as legitimate or feel responsible to someone higher in a hierarchy. Link: This makes the research useful but a real event may involve additional factors that the laboratory study does not explain.
84Hofling result: exact figure
21 out of 22 nurses attempted to comply with the doctor's order. Remember this as about 95% if a percentage is useful.
85Bickman result: exact figures
76% compliance for the security guard 47% for the milkman and 30% for the ordinary-dressed person.
86What is Milgram's Agency Theory?
An explanation of obedience suggesting that people obey legitimate authority figures by entering an agentic state and transferring responsibility for their actions to the authority.
87What is the agentic state?
A state in which a person acts as an agent for an authority figure and feels that the authority is responsible for their actions.
88What is the autonomous state?
A state in which a person acts independently and feels personally responsible for their behaviour and its consequences.
89What is the agentic shift?
The change from the autonomous state to the agentic state when a person perceives someone as a legitimate authority.
90What is legitimate authority?
Authority that a person believes has the right to give instructions because of their position or status.
91What is diffusion of responsibility in Agency Theory?
The belief that responsibility for an action belongs to the authority figure rather than the person carrying out the instruction.
92What is moral strain?
The psychological and physical discomfort experienced when a person obeys an instruction that conflicts with their own moral beliefs.
93What signs of moral strain were observed in Milgram's study?
Participants showed signs such as nervous laughter sweating and trembling while continuing with the procedure.
94How does socialisation explain obedience?
Children are taught to obey parents and teachers through rewards for obedience and consequences for defiance. This may encourage obedience to authority later in life.
95What is the survival value explanation?
Obedience may have evolved because fitting into a social hierarchy and avoiding conflict can help groups function and survive.
96How does Agency Theory explain Milgram's 65% result?
Participants may have viewed the experimenter as legitimate authority entered the agentic state and felt the experimenter was responsible for the apparent harm.
97What is the difference between the agentic and autonomous states?
In the agentic state a person sees themselves as carrying out an authority's wishes. In the autonomous state they make their own decisions and accept personal responsibility.
98How does Agency Theory explain moral strain?
A person may feel distressed because the action they carry out conflicts with their own moral beliefs even though they believe the authority is responsible.
99What evidence did Milgram's participants give for Agency Theory?
Some participants explained their behaviour by saying they were following the experimenter's orders. This is consistent with transferring responsibility to authority.
100How do Milgram's variations support Agency Theory?
Obedience decreased when the experimenter's physical presence or formal authority was reduced. This is consistent with perceived authority influencing the agentic shift.
101Bickman (1974): support for Agency Theory
A security guard was obeyed on 76% of occasions compared with 47% for a milkman and 30% for a person in ordinary clothes. This supports the idea that visible status cues influence compliance.
102Hofling et al. (1966): support for Agency Theory
21 out of 22 nurses attempted to follow a doctor's instruction to give a patient an excessive dose. This supports the influence of perceived legitimate authority in a real workplace.
103AO3: research support
Point: Agency Theory is supported by research. Evidence: In Hofling's study 21 out of 22 nurses attempted to follow the doctor's order. Explain: The nurses may have viewed the doctor as legitimate authority and accepted the instruction despite hospital rules. Link: This supports the theory's claim that authority can encourage obedience in real-life settings.
104AO3: support from Bickman
Point: Perceived authority status affects compliance. Evidence: Bickman's security guard was obeyed more often than the ordinary-dressed person. Explain: People may treat someone who looks authoritative as having the right to give instructions. Link: This supports the importance of legitimate authority in Agency Theory.
105AO3: support from Milgram's variations
Point: Obedience decreased when authority was less immediate or less formal. Evidence: Full obedience was 22.5% in Variation 7 and 20% in Variation 13. Explain: Participants may have been less likely to make an agentic shift when the experimenter's authority was reduced. Link: This supports the role of perceived authority although other situational changes may also explain the results.
106AO3: limitation — not everyone obeys
Point: Agency Theory does not fully explain why some people resist authority. Evidence: Some participants refused to continue in Milgram's study. Explain: They may have remained autonomous and accepted personal responsibility but the theory does not fully explain why they made that choice. Link: Other factors may be needed to explain individual differences in obedience.
107AO3: limitation — alternative explanations
Point: Agency Theory is not the only explanation of obedience. Evidence: The authoritarian personality explanation focuses on personality characteristics rather than only the situation. Explain: Obedience may reflect a combination of personal and situational factors. Link: Agency Theory may explain some obedience but not every case.
108AO3: limitation — legitimate authority is not always clear
Point: The theory may not explain obedience to leaders who lack legitimate authority. Evidence: Jonestown is an example that can be difficult to explain through legitimate authority alone. Explain: Charisma and referent power may help explain why followers complied. Link: Other explanations such as social power theory may be needed.
109AO3: limitation — explanation of the agentic shift
Point: The agentic shift is difficult to observe directly. Evidence: Researchers can observe obedience and signs of distress but cannot directly see a person's internal state. Explain: Statements made after a study may not fully reveal what caused a person's behaviour. Link: This makes the mechanism harder to test directly.
110AO3: limitation — survival value
Point: The survival value explanation is difficult to test directly. Evidence: The theory suggests obedience evolved because it helped groups maintain social order. Explain: Evidence that obedience happens today does not by itself prove that natural selection produced it. Link: This part of the theory is more speculative than the experimental evidence.
111AO3: real-world application
Point: Agency Theory can help interpret destructive obedience in real-world events. Evidence: It has been applied to historical atrocities and abuses of authority. Explain: People may justify their actions by claiming they were following orders. Link: The theory can help explain transferred responsibility but other political and social influences may also be important.
112AO2: workplace scenario
An employee follows an unsafe instruction from a manager and claims the manager is responsible. This could illustrate an agentic state and diffusion of responsibility.
113AO2: school scenario
A student follows a teacher's instruction because they see the teacher as legitimate authority. This may illustrate the agentic shift.
114AO2: refusing an order
A person refuses an unethical instruction and accepts personal responsibility for the decision. This is consistent with remaining in the autonomous state.
115AO2: moral strain scenario
A worker follows an instruction that conflicts with their values but shows distress. This could illustrate moral strain while in the agentic state.
116AO2: Jonestown scenario
Agency Theory may not fully explain obedience if followers do not view the leader as legitimately authorised. Charisma and referent power may provide a competing explanation.
117What are the key Agency Theory terms to memorise?
Agentic state autonomous state agentic shift legitimate authority diffusion of responsibility moral strain socialisation and survival value.
118What is the strongest research evidence for Agency Theory in your notes?
Hofling et al. (1966) because 21 out of 22 nurses attempted to obey a doctor's instruction in a real hospital setting.
119What is the main conclusion of Agency Theory?
People may obey because they perceive authority as legitimate and transfer responsibility for their actions to that authority rather than seeing themselves as personally responsible.
120Who conducted the study and when?
Jerry Burger (2009), a partial replication of Milgram’s obedience research.
121What were the aims of Burger’s study?
To investigate whether Milgram’s findings about obedience still applied in modern society and to examine whether a model refusing to continue would influence participants’ obedience.
122What were the two experimental conditions?
Base condition: participants completed the obedience procedure without a model refusing. Model-refusal condition: a second teacher refused to continue, allowing Burger to test whether this affected the participant’s obedience.
123Who participated in Burger’s study?
70 American adults: 29 men and 41 women, aged 20–81 years. The mean age was 42.9 and the median age was 41.
124How were participants recruited?
Volunteer sampling through advertisements and flyers, including newspaper and online advertisements and library flyers.
125How was the sample screened?
Participants were screened to exclude people who knew about Milgram’s study, had taken more than two psychology classes, or had certain emotional difficulties or drug dependencies that might make the procedure especially distressing.
126How were participants allocated to conditions?
They were randomly allocated to the base or model-refusal condition.
127What was the IV in Burger’s study?
Whether participants completed the base procedure or the model-refusal procedure.
128What was the DV in Burger’s study?
Whether participants continued beyond 150 volts or stopped at or before 150 volts.
129What did participants receive for taking part?
They received \$50 in advance and were told they could keep it even if they withdrew.
130How did Burger adapt Milgram’s procedure?
Burger used a similar teacher–learner obedience task, with the participant believing they were administering increasingly strong electric shocks for incorrect answers. However, the procedure was modified to improve ethical safeguards and ended at 150 volts.
131What happened during the learning task?
The participant acted as the teacher and was instructed to administer a shock after an incorrect answer. The shock level increased in 15-volt increments.
132What did the learner do during the procedure?
The learner’s prerecorded responses included a grunt at 75 volts, followed by a strong protest at 150 volts. The learner also referred to a heart condition and expressed concern about continuing.
133Why did Burger stop the experiment at 150 volts?
To reduce the risk of distress while still testing whether participants would continue to the point at which the learner made a strong protest and asked to stop.
134What is the 150-volt solution?
Burger’s ethical modification of Milgram’s procedure: the experiment stopped at 150 volts, allowing researchers to study willingness to continue up to that point without exposing participants to the full original procedure.
135What was the model-refusal condition?
A second teacher, who was actually a confederate, refused to continue at 90 volts. The participant was then asked to take over, allowing Burger to investigate whether witnessing disobedience reduced their own obedience.
136What did the model-refusal condition test?
Whether seeing another person refuse an authority figure would make participants more likely to stop administering shocks themselves.
137What psychological measures did Burger use?
The Interpersonal Reactivity Index, a 28-item measure of empathy, and the Desirability of Control Scale, a 20-item measure of desire for control.
138What is the difference between desire for control and locus of control?
Desire for control concerns how much a person wants to influence or control events. It should not be treated as identical to locus of control, which concerns whether people attribute outcomes mainly to their own actions or external forces.
139What were the base-condition results?
28 out of 40 participants (70%) continued beyond 150 volts, while 12 (30%) stopped at or before 150 volts.
140What were the model-refusal results?
19 out of 30 participants (63.3%) continued beyond 150 volts, while 11 (36.7%) stopped at or before 150 volts.
141How did Burger’s results compare with Milgram’s Variation 5?
In Milgram’s Variation 5, 33 out of 40 participants (82.5%) continued beyond 150 volts, while 7 (17.5%) stopped at or before 150 volts. Burger’s continuation rates were lower, but the difference was not statistically significant.
142Why is Milgram’s Variation 5 the relevant comparison?
Variation 5 included the learner complaining about a heart condition, making it more comparable to Burger’s procedure than Milgram’s original 1963 baseline study.
143What conclusion can be drawn from Burger’s obedience results?
A substantial proportion of participants continued beyond 150 volts, suggesting that obedience to authority remained evident decades after Milgram’s research. However, the findings do not prove that modern obedience levels were exactly the same.
144Did model refusal significantly reduce obedience?
No statistically significant reduction was found. Although 70% continued in the base condition compared with 63.3% in the model-refusal condition, this difference was not statistically significant.
145What did Burger find about gender and obedience?
There was little difference between men and women in obedience levels in this study.
146What did Burger find about empathy?
Empathy did not significantly predict whether participants continued beyond 150 volts. However, participants with higher empathy tended to express reluctance earlier in the procedure.
147What did Burger find about desire for control?
In the base condition, participants who stopped at or before 150 volts had higher desire-for-control scores. This relationship was not found in the model-refusal condition.
148What did Burger conclude about obedience in modern society?
Burger concluded that Milgram’s findings still had relevance: people can remain influenced by situational pressure and authority even when the requested behaviour conflicts with their moral concerns.
149GRAVE — Generalisability: strength
PEEL: Burger included adults aged 20–81 and both men and women. This gives the sample a broader age range than a sample restricted to students, potentially improving generalisability to American adults. However, volunteer sampling and screening limit how representative the sample was.
150GRAVE — Reliability: strength
PEEL: Burger used a standardised procedure, including prerecorded learner responses and a structured sequence of shocks. This makes the procedure easier to replicate and helps researchers test whether the findings are consistent.
151GRAVE — Application: strength
PEEL: The study suggests that obedience remains relevant in contemporary society. Understanding the influence of authority and social pressure may help explain why people comply with instructions they personally question.
152GRAVE — Validity: limitation
PEEL: Administering apparent electric shocks in a laboratory is an artificial task. Participants may behave differently from how they would in everyday situations, reducing ecological validity. However, the task still created a conflict between following instructions and responding to another person’s distress.
153GRAVE — Ethics: strength
PEEL: Burger introduced stronger safeguards than Milgram, including screening participants, paying them in advance so they could keep the money if they withdrew, and ending the procedure at 150 volts. These measures reduced the likelihood of serious distress.
154GRAVE — Ethics: limitation
PEEL: Participants were still deceived about the true nature of the task and believed they were administering shocks. The procedure could cause stress despite the safeguards, so it was not entirely free from ethical concerns.
155How did Burger improve on Milgram’s ethics?
Burger screened participants for factors that might increase distress, ensured participants could keep their \$50 if they withdrew, used a 150-volt stopping point, and included safeguards intended to reduce psychological harm.
156How does Burger’s sample compare with Milgram’s?
Burger included a wide adult age range and both genders, which may broaden the sample compared with Milgram’s original sample. However, both studies were conducted in the United States, so neither automatically represents people from other cultures.
157How does Burger’s study support the reliability of Milgram’s findings?
Burger used a similar obedience paradigm decades later and still found that many participants continued beyond 150 volts. This suggests that obedience was not limited to the historical context of Milgram’s original study.
158Why must the Burger–Milgram comparison be treated cautiously?
The procedures were not identical: Burger stopped at 150 volts and introduced additional ethical safeguards. The studies also used different samples and contexts, so their percentages should not be treated as a perfectly controlled comparison.
159What is a limitation of the 150-volt solution?
Burger assumed that participants willing to continue beyond 150 volts would have continued towards 450 volts. Because the experiment stopped at 150 volts, researchers could not directly observe whether those participants would have continued through the entire original procedure.
160Why is Burger’s model-refusal result important?
It suggests that seeing one other person refuse authority may not be enough to produce a statistically significant reduction in obedience. However, the study does not establish that social models can never influence obedience.
161How does Burger’s model-refusal condition differ from Milgram’s rebellious-model variation?
Burger used one confederate teacher who refused at 90 volts. Milgram’s Variation 5 was a different condition involving a learner’s heart-condition complaint, while Milgram also investigated the influence of rebellious peers in other variations. These conditions should not be confused.
162Why is volunteer sampling a limitation?
People who volunteer for a psychology experiment may differ from those who refuse to take part. Therefore, the sample may not represent all American adults, limiting generalisability.
163What is the value of Burger’s use of an experimental method?
The controlled procedure allowed comparison between the base and model-refusal conditions. Random allocation helps reduce pre-existing participant differences as an explanation for differences between conditions.
164What is one limitation of the experimental method?
The controlled laboratory setting may lack realism, and participants may suspect the task is not genuine. This can affect how naturally they behave.
165How should you use Burger’s findings in an exam conclusion?
State that Burger found substantial continuation beyond 150 volts, supporting the continued relevance of obedience research. Qualify the conclusion by noting the ethical modifications, the artificial setting, and the fact that continuation beyond 150 volts does not prove participants would have continued to 450 volts.
166Burger (2009): essential results to memorise
Base condition: 70% continued beyond 150V. Model refusal: 63.3% continued beyond 150V. Milgram Variation 5: 82.5% continued beyond 150V. The Burger difference was not statistically significant.
167Burger (2009): revision priority
Know the aims, sample, two conditions, 150-volt stopping point, exact results, conclusion, and three strong evaluation points: ethical safeguards, limits of the 150-volt assumption, and generalisability or validity.
168What is conformity?
Conformity is a change in a person's behaviour or beliefs in response to real or imagined group pressure, so that they fit in with a group norm.
169Who identified three types of conformity?
Herbert Kelman (1958) identified compliance, identification and internalisation.
170What is compliance?
Compliance occurs when someone publicly agrees with a group but privately disagrees. It is usually temporary and motivated by wanting approval or avoiding rejection.
171What is identification?
Identification occurs when someone adopts a group's behaviour or attitudes because they value membership of the group. The change may last while they identify with that group or role.
172What is internalisation?
Internalisation occurs when someone genuinely accepts a group's beliefs or behaviour as correct. They agree both publicly and privately, and the change can continue after the group is no longer present.
173How do compliance, identification and internalisation differ?
Compliance involves public agreement without private acceptance; identification involves adopting a group's norms to maintain membership or a valued identity; internalisation involves genuine private and public acceptance.
174What is ingratiational conformity?
Ingratiational conformity, associated with Mann (1969) in the supplied reading, involves conforming strategically to gain favour or impress others, rather than simply reacting to group pressure.
175What are the two explanations for conformity proposed by Deutsch and Gerard (1955)?
Normative social influence (NSI) and informational social influence (ISI).
176What is normative social influence (NSI)?
NSI occurs when someone conforms because they want to be liked, accepted or approved of by others, or fear rejection if they disagree.
177What type of conformity is most closely associated with NSI?
Compliance, because a person may publicly agree with the group while privately maintaining their own view.
178What is informational social influence (ISI)?
ISI occurs when someone conforms because they believe others have more accurate information and want to make the correct decision.
179What type of conformity is most closely associated with ISI?
Internalisation, because the person may genuinely accept the group's view as correct.
180When is NSI most likely to occur?
NSI is likely when people want social acceptance, fear standing out, or care strongly about the group whose opinion they might disagree with.
181When is ISI most likely to occur?
ISI is likely in ambiguous or unfamiliar situations, during uncertainty or a crisis, or when other people appear to have greater knowledge or expertise.
182How can NSI and ISI operate together?
A person may both want to avoid rejection and believe the group is correct. The two influences are not mutually exclusive, although one may be stronger in a particular situation.
183What is the key difference between NSI and ISI?
NSI is motivated by the desire to be liked or accepted; ISI is motivated by the desire to be correct. NSI is often associated with public compliance, whereas ISI is often associated with private acceptance.
184What is referent informational influence?
The supplied reading links this to Social Identity Theory: people adopt the norms of a group they identify with because those norms help define their sense of who they are.
185How does referent informational influence differ from NSI?
NSI focuses on gaining acceptance or avoiding rejection. Referent informational influence focuses on a valued group identity, so a person may follow the group's norms even when nobody is watching.
186What is a situational factor affecting conformity?
A situational factor is an external feature of the social situation, such as group size, unanimity, task difficulty or whether responses are public or private.
187What is a dispositional factor affecting conformity?
A dispositional factor is an individual characteristic, such as confidence, anxiety or locus of control, that may influence susceptibility to group pressure.
188How does group size affect conformity?
Conformity generally increases as the majority grows, but the effect tends to level off after a small majority. Adding more people does not necessarily keep increasing pressure at the same rate.
189Why can unanimity increase conformity?
When everyone else appears to agree, an individual may feel that disagreeing will make them stand out. A unanimous majority can therefore strengthen social pressure and uncertainty about one's own judgement.
190Why can a dissenter reduce conformity?
A dissenter shows that disagreement is possible and reduces the feeling of being the only person who disagrees. This can make it easier for someone to express an independent view.
191How does task difficulty affect conformity?
When a task is difficult or ambiguous, people may become less confident in their own judgement and rely more on others for information. This is particularly relevant to ISI.
192How does privacy affect conformity?
Private responses can reduce pressure to gain social approval because others cannot directly judge or reject the person's answer. This may make it easier to express a genuine opinion.
193How might confidence or self-esteem affect conformity?
People who lack confidence in their judgement may be more likely to seek reassurance from others. However, personality alone does not explain all conformity; situational pressure also matters.
194How might locus of control relate to conformity?
People with a more internal locus of control tend to believe that outcomes depend on their own actions and may be more willing to trust their own judgement. This is a possible influence, not a guarantee that they will resist conformity.
195How can culture affect conformity?
Cultures that place greater value on group harmony may show higher average conformity than cultures that place greater emphasis on individual autonomy. These are broad patterns, not rules that predict every individual's behaviour.
196How can mood affect conformity according to the supplied reading?
The reading suggests that people may be more open to social influence when in a positive mood or after relief from fear. Treat this as a possible influence rather than a universal rule.
197What was Jenness's (1932) study about?
Jenness investigated whether people's estimates would shift towards a group consensus when the correct answer was uncertain.
198What was the procedure of Jenness's (1932) study?
Participants first estimated the number of beans in a bottle individually, discussed the estimate as a group, and then made another individual estimate.
199What did Jenness (1932) find?
Almost all participants shifted their estimates towards the group's consensus.
200What does Jenness's study suggest about conformity?
It suggests that group discussion can influence individual judgements when the answer is uncertain, supporting the idea that people use others as a source of information.
201What was the aim of Sherif's (1935) autokinetic study?
Sherif aimed to investigate how group norms develop when a situation is ambiguous and people lack a clear objective reference point.
202What is the autokinetic effect used in Sherif's study?
In a dark room, a stationary point of light appears to move. Because its movement cannot be judged against a clear reference point, estimates vary.
203What was the procedure of Sherif's (1935) study?
Participants estimated how far a stationary light appeared to move, first individually and then in groups. Across repeated judgements, they heard one another's estimates.
204What did Sherif (1935) find?
Participants' estimates converged towards a shared group norm over repeated trials, including when an individual's initial estimate differed from the others.
205What does Sherif's study suggest about ISI?
When a situation is ambiguous, people may use others' judgements as information and genuinely adjust their own view. This supports informational social influence and internalisation.
206What is a strength of Sherif's study as evidence for conformity?
The convergence of estimates supports the idea that social interaction can shape individual judgements. Because the task was ambiguous, it is particularly relevant to ISI.
207What is a limitation of Sherif's study?
The task was ambiguous, so participants may have been using others as a sensible source of information rather than yielding to pressure. This makes it difficult to separate informational influence from other explanations of conformity.
208How can the artificiality of laboratory conformity research be criticised?
Tasks such as estimating a light's movement or the number of beans in a bottle may not reflect the stakes of real-life decisions. Therefore, findings may not generalise fully to situations involving relationships, values or important consequences.
209How can individual differences limit explanations of conformity?
Not everyone responds to group pressure in the same way. Personality and confidence may matter, but they do not provide a complete explanation because situational conditions can also strongly affect behaviour.
210How can conformity research be applied to everyday life?
It can help explain why people follow social trends, adopt group norms or change expressed opinions to fit in. Understanding NSI and ISI can help distinguish pressure for acceptance from reliance on others' information.
211What is the key conclusion to remember about conformity?
Conformity is influenced by both the person's motivation and the situation. People may conform to gain acceptance, to obtain accurate information, or because a group's norms are part of their identity.
212What was Asch (1955) investigating?
Whether group pressure could make an individual give an obviously incorrect answer, even when the correct answer was clear.
213What was Asch’s hypothesis?
People would sometimes conform to a unanimous majority even when the task was unambiguous.
214What was Asch’s sample?
123 male students from the USA were the naive participants.
215How was Asch’s group arranged?
Each naive participant sat with 6–8 confederates who were working with Asch.
216What task did participants complete in Asch’s study?
They judged which of three comparison lines was the same length as a standard line.
217How many trials were there in Asch’s study?
18 trials in total.
218What were the critical trials in Asch’s study?
12 trials in which the confederates unanimously gave the same incorrect answer.
219What happened on the initial trials in Asch’s study?
The confederates gave the correct answer on the first few trials.
220What did Asch measure?
Whether and how often the naive participant gave the majority’s incorrect answer on critical trials.
221What percentage of critical trials involved conformity in Asch’s study?
Participants gave the wrong majority answer on 36.8% of critical trials.
222How many participants conformed at least once in Asch’s study?
75% conformed at least once.
223What proportion of participants resisted conformity throughout Asch’s study?
25% never conformed on any trial.
224What did Asch conclude about majority influence?
People may conform even when the correct answer is obvious, but conformity is not inevitable.
225Why is Asch’s finding that 25% never conformed important?
It shows that individuals can resist majority pressure; people do not automatically follow a group.
226How does Asch demonstrate conformity rather than obedience?
Participants responded to pressure from a group majority rather than following the direct orders of an authority figure.
227What is conformity?
A change in a person’s behaviour or thinking due to real or imagined group pressure.
228How is conformity different from obedience?
Conformity involves going along with group norms or majority influence; obedience involves following instructions from an authority figure.
229What is compliance?
Publicly agreeing with a group while privately disagreeing with it.
230What is identification?
Conforming because a person wants to be associated with a particular group, often while membership is important to them.
231What is internalisation?
Genuinely accepting the group’s beliefs or behaviour as one’s own, including privately.
232What is normative social influence (NSI)?
Conforming because a person wants to be accepted, liked or included and wants to avoid rejection.
233What is informational social influence (ISI)?
Conforming because a person believes other people have better information and can help them identify the correct response.
234How does NSI explain conformity in Asch’s study?
A participant may give the majority’s answer to avoid standing out or being rejected, despite privately knowing it is wrong.
235How does ISI explain conformity?
People may use others’ responses as a source of information, particularly when they are uncertain about the correct answer.
236Which type of social influence is more directly demonstrated by Asch’s unambiguous line task?
NSI is a strong explanation because the correct answer was clear, so conformity may have reflected social pressure rather than genuine uncertainty.
237Why might Asch’s findings also involve ISI in other situations?
When a task becomes difficult or ambiguous, people may doubt their own judgement and rely more on the group for information.
238What social factor did Asch investigate by changing group size?
Whether the number of people supporting the same answer affects conformity.
239How did group size affect conformity in the source material?
Conformity increased sharply as the majority grew from one to three confederates; it rose from 13.6% with two confederates to 31.8% with three. Adding more than three made little further difference.
240How can group size explain conformity?
A larger majority may make its position appear more convincing and increase the social pressure to agree, although the effect does not increase indefinitely.
241What is unanimity?
A situation in which all members of the majority agree with one another.
242Why can unanimity increase conformity?
A unanimous majority makes dissent more difficult because the individual appears to be the only person disagreeing.
243What happens when a participant has social support or a dissenter?
Conformity can decrease because the participant is no longer the only person opposing the majority.
244How did anonymity affect conformity in Asch’s research, according to the source?
When participants could answer anonymously in a variation, conformity fell.
245Why might anonymity reduce conformity?
It reduces the social risk of openly disagreeing and the fear of being judged or rejected by the group.
246How does task difficulty affect conformity?
More difficult tasks can increase conformity because people become less confident in their own judgement and rely more on others.
247What happened when Asch made the line-judging task more difficult?
Conformity increased, supporting the idea that uncertainty can make people more reliant on the majority.
248What is a dispositional explanation of conformity?
An explanation that focuses on characteristics of the individual, such as personality, locus of control or expertise.
249What is locus of control (LOC)?
The extent to which a person believes outcomes are controlled by their own actions or by external factors.
250What is an internal locus of control?
Believing that outcomes are largely influenced by one’s own actions and decisions.
251How might an internal locus of control affect conformity?
It may reduce conformity because the person is more likely to rely on their own judgement.
252What is an external locus of control?
Believing that outcomes are largely influenced by external forces, circumstances or other people.
253How might an external locus of control affect conformity?
It may increase conformity because the person may be more inclined to look to others for guidance.
254What did Burger and Cooper (1979) find about locus of control?
Participants with a more external locus of control were more likely to laugh along with a confederate while watching cartoons than participants with a more internal locus of control.
255How can expertise affect conformity?
People with relevant knowledge or skill may be more confident in their own judgement and less likely to conform to an incorrect majority.
256What did Lucas et al. (2006) find about expertise and conformity?
Maths specialists were less likely to conform to a majority answer to a difficult Maths question than people who lacked confidence in their Maths ability.
257What did Perrin and Spencer (1980) find in their replication of Asch’s line study?
Engineering students conformed only once in 396 trials, suggesting that expertise in technical drawing may have helped them resist majority pressure.
258What is one strength of Asch’s research?
The standardised, replicable procedure allows the study to be repeated, helping researchers assess the reliability of the findings.
259How can Asch’s research be applied to real life?
It can help explain why people join in with bullying or follow a group even when they privately disagree, informing strategies that encourage individuals to resist group pressure.
260What is a limitation of Asch’s research concerning temporal validity?
The study was conducted in a historical period when conformity may have been more common, so the findings may not fully reflect conformity today.
261Why might Asch’s line task have low ecological validity?
Judging line lengths in a laboratory is artificial and may not reflect how people respond to social pressure in everyday, consequential situations.
262What is the low-jeopardy criticism of Asch’s task?
The task had few real-world consequences, so participants’ responses may not reflect how they would behave when the stakes are higher.
263Why should Asch’s findings not be interpreted as meaning everyone conforms?
Only 75% conformed at least once, while 25% never conformed; conformity depends on the individual and situation.
264What is a limitation of explaining conformity through locus of control?
Locus of control can be difficult to operationalise and measure reliably, which may weaken the reliability of research based on it.
265What is a limitation of expertise as an explanation of conformity?
It may be reductionist: expertise is only one influence, and even knowledgeable people may conform under some circumstances.
266How can individual differences challenge a purely situational explanation of conformity?
People facing the same group pressure may respond differently because of their confidence, personality, knowledge or locus of control.
267How can situational factors challenge a purely dispositional explanation of conformity?
Changing group size, unanimity, anonymity or task difficulty can change conformity, even when the individual’s personality remains the same.
268How would you explain conformity using Asch in an exam answer?
Define conformity, describe the unanimous incorrect majority in Asch’s line task, give the 36.8% critical-trial result or 75% who conformed at least once, then link the findings to majority pressure.
269How would you evaluate Asch in a discuss or evaluate answer?
Use the replicable procedure as a strength, then consider the artificial low-jeopardy task and possible lack of temporal validity; explain how each point affects reliability, validity or generalisability.
270How would you apply Asch to a scenario about peer pressure?
Identify the group’s unanimous position, explain the pressure to avoid standing out or rejection, and link the person’s behaviour to conformity rather than obedience if no authority is giving orders.
271How would you use task difficulty in an application question?
Explain that uncertainty reduces confidence in one’s own judgement, making the group seem more informative and increasing the likelihood of conformity.
272How would you use expertise in an application question?
Explain that relevant expertise can increase confidence in personal judgement, making the individual less likely to accept an incorrect majority answer.
273What is the key overall conclusion about conformity?
Conformity is influenced by both the social situation and individual characteristics; majority pressure can be powerful, but it does not make everyone conform.
274What was the aim of Zimbardo et al. (1973)?
To investigate whether behaviour in a prison setting was explained more by situational factors or by participants’ personalities (dispositional factors).
275What is a situational explanation of behaviour?
An explanation that emphasises the influence of the environment, social roles and circumstances on behaviour.
276What is a dispositional explanation of behaviour?
An explanation that attributes behaviour to an individual’s personality or personal characteristics.
277Who conducted the Stanford Prison Experiment and when?
Philip Zimbardo and colleagues in 1973.
278What was the sample in the Stanford Prison Experiment?
Twenty-four male college students selected after psychological and physical screening.
279How were participants assigned to roles?
They were randomly assigned to act as guards or prisoners in a simulated prison.
280How were participants recruited?
They volunteered after an advertisement seeking participants for a psychological study of prison life.
281How was the prison environment created?
A basement at Stanford University was converted into a simulated prison with cells and prison-like procedures.
282How were prisoners made to feel less like individuals?
They were given smock-like clothing, identification numbers instead of names, and nylon caps; personal possessions were removed.
283What did the guards wear?
Similar uniforms, reflective sunglasses and carried whistles and clubs, creating a sense of authority and anonymity.
284What was Zimbardo’s dual role?
He acted as both the principal researcher and the prison superintendent.
285What happened when the experiment began?
Participants rapidly began adapting to their assigned roles, with guards becoming increasingly controlling and prisoners showing distress and submission.
286What did the guards do during the study?
Some guards became increasingly authoritarian, humiliating prisoners, imposing arbitrary punishments and enforcing prison rules harshly.
287How did the prisoners respond?
Some initially resisted, but many became increasingly anxious, passive and compliant; several showed serious emotional distress.
288How long was the experiment intended to last, and how long did it last?
It was planned for two weeks but was terminated after six days.
289Why was the experiment stopped?
It was stopped because of escalating abusive behaviour and serious psychological distress among prisoners; Christina Maslach challenged the researchers about the harm being caused.
290What was the main conclusion proposed by Zimbardo?
The prison situation and assigned social roles could strongly influence behaviour, supporting a situational explanation.
291How does the study demonstrate conformity to social roles?
Participants began behaving in ways associated with their assigned roles: some guards exercised power harshly, while prisoners increasingly acted submissively.
292What is conformity to a social role?
Adopting behaviour associated with the expectations of a position or role within a social setting.
293How is conformity to social roles different from Asch’s conformity research?
Zimbardo examined behaviour associated with assigned roles in a powerful social setting; Asch examined whether people conformed to a group’s incorrect judgements.
294What is a group norm?
A shared expectation or rule about how members of a group should behave.
295How might group norms have influenced the guards?
Harsh treatment could become accepted within the guard group, making behaviour that might otherwise seem unacceptable appear normal or expected.
296What is deindividuation?
A state in which immersion in a group and reduced personal identifiability can weaken a person’s sense of individual identity and responsibility.
297How could deindividuation explain the guards’ behaviour?
Uniforms, sunglasses and anonymity may have reduced personal accountability, making it easier for some guards to act harshly.
298How did the prison setting encourage anonymity?
Guards wore similar uniforms and reflective sunglasses, while prisoners were identified by numbers rather than names.
299What earlier research did Zimbardo use to support deindividuation?
Zimbardo (1969) found that anonymous women delivered about twice as much electric shock to a victim as identifiable participants did.
300What is learned helplessness?
A state in which repeated experiences of having little control can lead someone to stop trying to change their situation.