BUSN 325 Digital Marketing Midterm

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1
Digital Marketing =
Marketing (in a digital world)
2
True or false: "build and they will come" is NOT a viable business strategy
True
3
Marketing Ladder (or funnel)
- Awareness

- Trial

- Repeat

- Loyal

- Advocate
4
AIDA Model
Awareness, Interest, Desire, Action
5
Best way to know what type of marketing works
By running a carefully controlled experiment
6
Conversion Types
- Retail

- Lead Generation

- Search Engine

- Media

- Social Media

- Affiliate Marketing

- Marketplace
7
#1 Goal of Web Design
Conversion
8
Good Web Design Optimizes
Usability
9
3 Key Questions for Conversion Centered Design
1. What do you offer?

2. Why should I pick you?

3. What do you want me to do next?
10
NSAMCWADLP
Never Start a Marketing Campaign Without a Dedicated Landing Page
11
Landing Page Types
- Single-product

- Multi-product

- Lead generation

- Subscription

- Long copy

- Single-purpose
12
Client Interview Goal
- Understand the business & view through the lens of a marketer

- Learn how to help the client succeed
13
Research Preparation for Client Interviews
- Company website & social media

- News research

- Competitors

- LinkedIn
14
Interviewer Bias
Projecting your thoughts onto the interviewee
15
Interviewee bias
"Pleasing" the interviewer, conveys detachment from the business and product
16
Closed Loop Marketing Cycle
- Analytics

- Market Planning

- Execution

- Feedback
17
ABT
Always Be Testing
18
Analytics is a critical part of measuring
- What's working

- What isn't working

- Diagnosing issues
19
Empathy maps are designed to portray what the user
- Says

- Thinks

- Feels

- Does
20
How to Develop Empathy Maps
- Collect research

- Generate sticky notes for each quadrant

- Converge to cluster and synthesize

- Polish and plan
21
3 Angles of Searches
- Onsite SEO

- Offsite SEO

- SEM
22
4 Factors to Create Keyword Lists
1. Relevance of search intent

2. Traffic

3. Competition

4. Current ranking
23
Ranking Factors Unique to Local Search
- Maps/My Business Profile

- Name / Address / Phone number

- Structured Citations

- Reviews
24
Successful On-SIte SEO
- Maximize relevance

- Optimal keyword targeting

- High-Quality Pages and Content
25
Types of Off-site SEO Links
- Natural Outbound Links

- No-Follow links
26
Link Building Types for Off-Site SEO's
- Editorial

- Manual

- Manufactured
27
Peter Drucker -
"The purpose of a business is to create and keep a customer"
28
What is Digital Strategy
- Strategy

- Marketing Strategy

- Digital Strategy

- Digital Execution
29
2 Types of Demand
- Demand Generation

- Demand Harvesting
30
Other DIgital Marketing Tactics
- Conversion Rate Optimization (CRO)

- Mobile Application

- Affiliate Marketing

- Influencer Campaigns

- Direct Messaging

- Innovative Stuff
31
Key Components of Omnichannel Marketing
1. Customer at center

2. Capture data (inbound)

3. Use Data (outbound)

4. Journey across channels (circular)
32
5 R's for Omnichannel Marketing
1. Right Message

2. Right Person

3. Right Time

4. Right Channel

5. Relevant
33
SEM (Search Engine Marketing) =
Paid Search & PPC (Pay Per Click)
34
Keyword Match Types
- Broad Match

- Modified Broad Match

- Phrase Match

- Exact Match

- Negative Match
35
Keyword Research
- Search yourself (be the customer)

- Competitive (when would competitor appear)

- Keyword Planner (find needles in haystack)
36
Key Components of Creating SEM Ads
- URLs

-Headlines

- Description
37
Display Ad Targeting
- Audiences (interests/demographic)

- Content

- Retargeting/Remarketing
38
Effective Display Ads: Users must
- See the ad

- Process the ad

- Decide to investigate (i.e., click)

- Convert
39
Banner Ad Displays
- Interest

- Value Proposition

- Action
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